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Business Profile

Real Estate Development

Melo Group

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1/5 stars

Average of 4 Customer Reviews

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Review Details

  • Review fromRicardo R

    Date: 05/15/2023

    1 star
    This company is a NIGHTMARE, there is nothing "luxury" about living here! They have no idea how to run a rental building. Lets start off by the fact that no one in the front office speaks fluent english, packages stolen weekly (I once had 8 packages stolen in 1 week), this company cuts corners any way the can, they will keep your entire rental deposit. I lived at 25 Biscayne Park and the lobby constantly smelled like trash because they would let the trash overflow so the lobby and pool area constantly smelled like a dumpster. It became so bad at some point they started using incense in the lobby to mask the smell. The elevators are CONSTANTLY broken, usually just one but sometimes all three; try climbing 25 stories with groceries. When the elevators do work, they are dirty with trash such as wrappers, soda cans, dog urine/vomit/feces, its utterly atrocious. Outside of the building, there are specific residents that park along on the street and invite friends, literally blocking traffic, to listen to music, hangout, talk and drink alcohol; this occurs in the middle of the day just like at 4 AM. You can hear them blasting music and laughing from inside the apartments. If you have guests visiting, don't count on them using the "visitor parking" spots as the same residents park there day in and day out since they are friends with the leasing office staff. In my last few months of living there, for a solid 3 months a car was parked in the same spot even gathering a layer of dust. My guests then had to find parking blocks away as there was never any space due to the aforementioned. The gym machines are constantly broken and the gym is dirty with empty pre-workout bottles thrown in every corner. The apartments are made with cheap material, our bathtub was chipping so we told the front desk and they came with spray paint to paint our tub. Within a week, it began chipping again. Not an expert but, I'm pretty sure spray paint isn't for tubs. So glad I left, STAY AWAY.
  • Review fromJuan F

    Date: 04/12/2023

    1 star
    They have a mafia for renting, is you go to any of their buildings they will tell you that there's no availability, but I recently got a number of a person who manage the mafia and charge $500 for the "info" and to "separate" the apartment for you until you apply.Latin company, manage by Latins, sad. they bring the worst of our continent to this beautiful city.
  • Review fromOdaysi G

    Date: 03/18/2023

    1 star
    This people from melo group at downtown 5 located at ** ** * ** ***** ** *****, office located at address: *** ** **** *** Miami, FL This people went to my apartment saying they will repair the air conditioning , when they knock the door it was management asking weird questions. I have my niece in my house she is divorcing. I was at my job and they questioned my niece about who was her and where was I , this is so ridiculous. Later on they put a paper at the door like a 3 day notice paper with $2900 and $500 that I have to pay or move out. They say in the paper that I did airbmb or something like that. This is crazy just for my niece visit my house and stay for a couple of days. I went to the office downtairs and they sent me to the principal office. They were really rude to me they made me cried they discriminate telling me “cuban” later that day they sent an email saying they will not removed that money that I have to pay for that even thougt i went there I talk with them , they say I have to vacate the apartment or they will send me to court this is so ridiculous I feel so frustrated. I am not the only person this melo group make this and this is so malicious.
  • Review fromMauricio R

    Date: 11/24/2022

    1 star
    Warning!!! DO NOT move into Oak Plaza and any property by the Melo Group.Lived here two years. In two years I was served eviction papers TWICE because this poor excuse of a ****************************** misplaced? Mistyped? Are just straight up incompetent? My check (they dont have direct deposit). Again, twice it happened. I had to go to their main building in Edgewater, wait in the lobby for upwards of an hour to have it fixed. Twice these people filed my name with the court to have me evicted because of their incompetence at best, maliciousness more likely. No letter, no message, straight up eviction. Twice I had to get my checkbook, print out bank deposits showing my payment to their main office in another building located in edgewater. Next. They will lie and cheat to keep your deposit. Normal wear and tear, nope. Charging it. Two weeks prior to moving out, they claimed there was a leak. Their maintenance man (more on maintenance in a bit) and manager (more on management in a bit) couldnt get the closet door to the laundry room open, so they basically tore it from the frame, greatly scratching the wall in the process. The lying troll of a manager then had the audacity to say that they hadnt caused the scratches on the frame. Charged me for it.Next.The building is filthy. Trash piles up by the elevators, itll be there for days. Dog **** and p*** in the hallways and in the entrance, days or weeks. Dog waste bin full, sorry itll take a few days. Have A dog and pay an extra 35$ a month, plus a no refundable $500 pet deposit. Youd expect them to keep dog related issues on check, but they dont. Youd expect them to at least have dog p*** bags available, based on the extra amount you pay for a pet, but they dont. Paper thin walls, constant construction across the street and soon to be construction in the adjacent empty lot, make it annoyingly loud. No sleeping in, sorry folks.The list goes on and on and on.

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