Business ProfileforMiami Management, Inc.

On October 30, 2023; I submitted a rental application for a home in an HOA managed by Miami Management. On November 1st, ****; I paid the application fee plus an expedition fee via the Miami Management portal, with a lease to commence on November 27th, 2023. On November 3rd, I was advised that my application was now under review by the ********* of ********** I was advised that the turnaround time was at first 10 days, then it was 20 days. Those 20 days then became 20 business days, ie 45 calendar days. After December 15th, ****; the pretence was dropped and then it became the file is waiting on Board approval, I am meeting with the Board tomorrow, to no response at all. It was the holiday season and I was forced to move my personal belongings into storage and spent over three months in Airbnb's waiting on the following Tuesday where I was guaranteed a response from the Board. An answer finally came in on January 25th, ****. That is almost 120 days later. The answer was already too late as I got tired of empty promises and went elsewhere. But I find it reprehensible and extremely unprofessional that this management company has the gal to charge an expedition fee to process an application within 120 days. Four months is by no stretch of the imagination an expedited time frame. Their lack of timeliness, courtesy, respect, and professionalism have cost me over $30,000 dollars between movers and temporary lodging, not to mention extreme hardship for my family over the holidays. I would recommend anyone having any dealings with this Management Company to look elsewhere or proceed with extreme caution.