Complaints

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:02/05/2024

  Type:Product Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I am a 20 yr. old college student. On 12/21/2023 I had a conversation with Cobe from this "company" that also goes by *********************************** ***************************. We discussed a drop shipping course where I paid $1582.50 to *****'s Teachables. During the conversation, I asked about the refund policy but was not given a straight or honest answer. I was manipulated and gave out sensitive financial info. I allowed my debit card to be charged for the course; I discussed with my parents the next day and immediately realized this was a scam. ****** Teachables is not referenced is his "refund policy" which has a specific section on chargebacks - which is a reg flag in itself. I was taken advantage of - this is not a reputable business. On 12/22/2023, I initiated a stop pay with US Bank and I am currently disputing the transaction. On this same day, I sent an email through the website requesting a refund. On 12/30/2023, I rec'd a threatening email back stating I only had 24 hrs. to resolve the issue or he would pursue legal action. I responded on 12/31/2023 ****************** that I am pursuing that matter on my end. On 12/27/2023, I initiated a complaint w/ the WI ***** of ******** Protection (CASE #******. *************************. *************). I asked if other states are aware and/or if collective action can be taken - possibly even criminal action. *************************** has not responded as of this date. On social media (Reddit) other people have been taken advantage of - there is a thread of people relating similar stories. His company is a scam that seeks to promise lots of money if you watch his videos/follow his method. I feel victim to his high pressure sales tactics. He needs to be stopped - what he is doing is unethical. I didn't receive any benefit of his course or access course videos that relate to drop shipping. I am hopeful your agency could assist my other efforts to obtain a refund & stop this person for taking advantage of anyone else.

  Customer Answer

  Date: 02/09/2024

  I included a narrative and supporting documentation with my submission.

  He needs to be stopped - not only in *********, but across the country. He is engaging in deceptive business practices, making unrealistic promises and taking advantage of people who are not in the position to lose money.

  Thank You.

  Alair

  Business Response

  Date: 11/13/2024

  Hi!
  
  After carefully reviewing this situation and the direct line between you and our team,  we understand where you are coming from. We understand also that taking this leap and investing into your future may be daunting but can be overcome with putting in the time and effort
  
  We are more than happy to discuss this situation further in depth over the direct support line and showcase our new additions. That being our new programs that we recently released, the daily expert / coaching calls that are hosted by Jacob and past students that have done well over 6-7+ figures, and more
  
  You are more than welcome to reach out to our support team directly at ************

  Customer Answer

  Date: 11/15/2024

  Good Morning Better Business Bureau, 

  It has been about a year since I resolved a dispute with IG Viral Media, LLC. My concern has been addressed. after a year, they respond to my better business complaint - this business is a fraud, as evidenced by the fact that they failed to reply within the 14- and 30-day constraints therefore I don't want anything to do with them. Examining the other complaint on your page, you will see that it applies to the same problem what this company actually is. I would like to reject any more messages and instructions from this business.

  Thank You.

  Customer Answer

  Date: 11/15/2024

   
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and I am satisfied with the email, this complaint is done. 
  
  Sincerely,
  
  ***** ******