Reviews

This profile includes reviews for 10x Health Ventures, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  10x Health Ventures, LLC

  2920 NE 207th St STE 901 Miami, FL 33180-1444

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  10x Health Ventures, LLC

  640 S San Vicente Blvd #450 Los Angeles, CA 90048

Review Details

• Review fromMolly S

  Date: 11/25/2025

  5 stars
  I started taking control of my health 2 years ago. I started with Optimize multivitamin from 10x, after extensive research. I loved it from the very beginning. I tried about 6 months ago to take a different multivitamin and 1 month into it I had to go back. This is the best multivitamin there is! I also take the Vitamin C, Magnesium, TMG, D3K2, **************, calm, MTHFR from 10x. But the one I will not go one day without taking is the optimize! Love all of them and won't even think of trying another company!

  10x Health Ventures, LLC

  Date: 12/01/2025

  Hi *****,

  Thank you so much for sharing this amazing feedback! It means a lot to hear that Optimize has become such a core part of your daily routine and that, even after trying another multivitamin, you chose to come back. Were honored that you trust not only Optimize, but also Vitamin C, Magnesium, TMG, D3K2, **************, Calm, and MTHFR from 10X.

  Your commitment to taking control of your health is inspiring, and were grateful to be part of that journey. We look forward to continuing to support you every step of the way and making sure you always feel confident in the products you are taking.
  

  10X Health Support Team

• Review fromJason G

  Date: 11/25/2025

  5 stars
  I am very serious about my health. I once was 281 lbs at age 29. Im now consistently at 190 lbs and 7.5% body fat at age 47. It has been a journey. Thanks to companies such as 10x, I have been able to truly understand my body and dial-in on specific nutrient deficiencies as well as genetic variations. It has taken my overall health to the next level. You cannot out-exercise a bad diet. But, even with a good diet, our bodies still need fine tuning in order to optimize your results. Be it a pro athlete or a athlete as my second job mindset, truly being healthy is not just how you look on the outside. In fact, it is much more so about what is happening inside your body 10x has helped me level-up. From addressing my MTHFR variant to getting me a specific supplement protocol, I have had considerable results in just a short time span. It is simple. Get their $500 base test or get their full-blown $1,500 test Either way, get their test and then just order what supps they tell you to order. It is that simple. I havent done their bloodwork as I have a local (private) doctor that does my bloodwork every 4-6mo. But, if I didnt already have my local doctor handling my bloodwork stuff, then I would for sure be using 10x for this as well. Its just that my private doctor is where i get my TRT and that is why I stick with him.But otherwise, 10x is awesome and they most certainly make it easy for you to become a better you. We all owe it to ourselves and our friends/families to be a better + healthier version of ourselves. 10x makes that happen.

  10x Health Ventures, LLC

  Date: 12/01/2025

  Hi *****,

  Thank you for sharing your story your transformation is truly inspiring. Going from 281 lbs to 190 lbs and maintaining 7.5% body fat is an incredible achievement, and we are honored that 10X has been part of that journey!

  We are glad the genetic insights and targeted supplement protocol helped you better understand your body, address your MTHFR variant, and fine-tune your health on a deeper level. You are absolutely right real health is about what is happening inside, not just how you look on the outside.
  

  Thank you again for your trust and for recommending our testing and approach so clearly. We look forward to continuing to support you in staying optimized and feeling your best.
  

  10X Health Support Team

• Review fromBonita C

  Date: 11/12/2025

  5 stars
  The results I have seen and felt since taking 10X supplements have changed my life. I was experiencing excruciating pain that would come on quickly after eating certain foods. But since taking the supplements after doing the *** test my pain is gone. My digestion has improved. And my rhythm of going has improved. It was very helpful to get a call to go over the test results and learn what I should eliminate from my diet and what I should add. Its just such a waste of time and money trying supplements that you dont need. Get tested and start taking what your body needs to heal and work properly. Once in awhile I will eat something that I know I shouldnt (I am human) and I immediately regret it. But I recover fast and learn and try to stay on track.

  10x Health Ventures, LLC

  Date: 11/14/2025

  Hi ******,

  Thank you for sharing such an incredible testimonial this is exactly the kind of transformation we love to see. Were thrilled to hear how life-changing the supplements and your DNA-based protocol have been for your digestion, pain, and overall wellness.

  Personalized guidance truly makes all the difference, and were glad the clarity call helped you understand what to add, what to avoid, and how to support your body the right way. And yes being human means the occasional food slip, but the fact that you rebound quickly shows how well your system is responding.
  

  Were honored to be part of your health journey, and were here anytime you need support or guidance.
  

  10X Health Support Team

• Review fromBryan B

  Date: 11/05/2025

  5 stars
  Love all the options of quality health products! Vitamins and more that leave you feeling healthy and energized!

  10x Health Ventures, LLC

  Date: 11/08/2025

  Hi *****,

  Thank you so much for the 5-star review! Were thrilled to hear youre loving the variety and quality of our health products and that theyre helping you feel healthy and energized. Your feedback means a lot to us, and we look forward to continuing to support you on your wellness journey!

  10X Health Support Team

• Review fromDeb Z

  Date: 11/04/2025

  1 star
  An absolute waste of ************* Still waiting for test results 11 + weeks after we tested the first time. Dont fall for the hype! ***** 10x company at all cost.

  10x Health Ventures, LLC

  Date: 11/05/2025

  Hello Deb,
  

  Thank you for your message. We completely understand your frustration and appreciate your patience. The delay occurred because the kits were accidentally swapped you used your husbands kit and he used yours. To correct this, we had to re-ship new kits for both of you to ensure accurate results.
  

  Please know that were actively working on your reports. DNA testing takes time, as each sample is processed multiple times to ensure precision before your personalized report is built. A team member has already reached out to keep you updated and has offered you a complimentary one-on-one call as a courtesy.
  

  We truly value your understanding and just ask that any feedback shared reflects the full context, as it helps us maintain transparency for all customers. Thank you again for your patience were committed to getting your results to you as soon as possible.

  
  

• Review fromBenjamin C

  Date: 10/16/2025

  1 star
  At this point I feel this company is a SCAM. I placed an order over a month ago. it was "delivered" to a locker and not my address. I filed a claim with 10x health. they would do nothing since it showed delivered. they said I had to contact ***. So i contacted *** filed a claim and got that claim approved. I then contacted 10x health again and they will do nothing. They wont reship my package and they wont refund my purchase either.

  10x Health Ventures, LLC

  Date: 10/21/2025

  Hi ***,
  

  Thank you for your patience while we worked through this situation. This issue was caused by the shipping carrier, not 10X Health, as we had your correct address on file. Unfortunately, we are not sure why the carrier delivered your package to a locker.
  

  We advised you to file a claim with the carrier, and while you mentioned it was approved, we did not receive confirmation on our end. Once a claim is approved, our system automatically triggers a reshipmentthis delay occurred because we were waiting for that approval notice.
  

  That said, we went ahead and reshipped your order free of charge. Our team attempted to reach you via phone and text on Friday to provide an update but was unable to connect.
  

  We are very sorry for any inconvenience this caused and are glad the situation has been fully resolved. We are here to support you every step of the way!

• Review fromAndrea S

  Date: 09/11/2025

  5 stars
  As a critical care nurse, I've been on a mission for better health for years. Once I did the gene test and found how many broken genes I had I tried the supplements recommended by 10x Health. I was on thyroid meds for 35 years. I weaned myself off and 3 months later, thyroid values were perfect. Everyone needs to do this test and the supplements they suggest are high quality and reasonably priced. I couldn't be happier. Thank you 10x Health!

  10x Health Ventures, LLC

  Date: 09/12/2025

  Hi ****** ,
  

  Thank you for sharing your incredible story! Its inspiring to hear how the gene test and supplements have supported your health journey, especially after so many years on thyroid medication. Were thrilled that youre experiencing such positive results and feeling your best. Your kind words mean so much, and were honored to be part of your journey to better health.
  

   

  10X Health Support Team

• Review fromEmily M

  Date: 08/18/2025

  2 stars
  I’m a Huge Gary B***** fan. The information gained by the tests is incredibly helpful. However, his companies process and customer service ect… leaves much to be desired. I don’t know if the business grew too fast after his appearance on Rogan and they struggled to keep up with the business or what. But, I don’t recommend. Maybe do the test and don’t let them upsell you on everything else. Take your results to a functional medical Dr. i had way better results with that. Once you pay them good luck getting ahold of anyone. At least that was my experience. Also, DHEA tested pretty high on my blood test. They still put me on DHEA. I had to take myself off because the side effects were too much. Also, I experienced zero benefits from the peptide I was given in sublingual form. They insisted it was fine. My Dr at home gave me injectable. GAME CHANGER. ???? I do take a bunch of the 10X supplements and I do like them. I changed things due to my test results and it has definitely helped. But, beyond the actual test… don’t waist your money. It’s expensive but wouldn’t be worth it for a fraction of the cost. Major bummer. Hopefully that gets better.
  
  
  
  
  

  10x Health Ventures, LLC

  Date: 08/19/2025

  Hi ***** ,

  
  

  Thank you for sharing your experience and feedback. We completely understand your concerns. Your wellness advisor has already reached out to get more clarification and assist you further. Please know that a wellness advisor is always available to you, especially when it comes to reviewing your medications and ensuring you are on the right path to improving your health.

  
  

  We do not show any outreach made to your advisor since 2024, so we would love for you to reconnect with her, as she can provide detailed guidance regarding your protocol and answer any specific questions. We are also glad to hear you are enjoying the supplements, and we want to make sure the rest of your experience matches that same positive impact!

• Review fromKassidy L

  Date: 07/09/2025

  1 star
  Terrible experience all around. Ordered genetic testing for myself and husband as Christmas gift in 2023. Kits arrived and completed testing and shipped back. After LONG delays we were shipped new tests saying mistake in procedure. We retested and shipped back. After LONG delay new tests shipped saying results lost. Blood work completed on our end/supplements recommended ($1000) and zoom with a NP. Those labs never uploaded to client website. The client website is useless. The only info on the site is my address and personal info. I cancelled the genetic testing last April and asked for reimbursement. I cancelled my membership last fall….or thought I did until I received an email today that my order was being shipped. Apparently despite calling and cancelling my order last fall, 10x has continued to ship supplements and bill me to my previous address. I moved last fall and had no idea the supplements were still being shipped and that i was being billed. I called today and spoke with a supervisor named Amanda. She was kind and apologized repeatedly, however, she offered no real solutions except to cancel my subscription which I am of course now doubtful will actually be cancelled. She assured me i would recieve an email…which I am currently on watch for. There is a reason this company is rated F. The supervisor only offered and “Im very sorry” as reinforced this fact. I feel badly for Amanda. It must be torturous to work for a company with such poor policies and procedures. RUN.
  
  
  
  
  

  10x Health Ventures, LLC

  Date: 07/10/2025

  Hi Kassidy,
  
  
  
  Thank you for sharing your experience. Im very sorry to hear about the frustration youve encountered with the genetic testing process.

  
  

  When a lab is unable to extract 100% of your DNA from a sample, we require a retest to ensure your results are fully accurate and reliable. We would never deliver incomplete or partial results, which is why a new kit was sent out for you to re-test.

  
  

  Regarding your blood lab results, we can absolutely send them to you directly or upload them to your client portal. We just ask that you notify us if they are not showing up, so we can promptly make them available.

  
  

  As for your subscription, it was originally placed online, and part of the benefit is a discounted price for being enrolled. That said, if a cancellation request had been processed at that time, we would not have continued billing. I can confirm your subscription has now been fully canceled.

  
  

  I truly apologize for the inconvenience and appreciate your feedback—it helps us identify gaps and continue improving the client experience. Please reach out to [email protected] if you would like further assistance.

  
  

  Warm regards, 10X Health Team.

• Review fromnicholas s

  Date: 06/02/2025

  1 star
  I am filing a formal complaint against 10X Health Systems due to their failure to deliver a prepaid order, totaling $900, for a supplement package that remains undelivered two months after I was charged, and over one month since it was supposedly shipped. The company promotes this supplement as a complete, daily health solution. Based on that promise, I discontinued my other supplement routines, expecting a reliable delivery. Instead, I’ve been left without the product I paid for and without any substantial support from their customer service team. Despite multiple outreach attempts, I only received a generic response weeks later, citing an undefined customs delay with no timeline, no interim solution, and no compensation for the service gap. This lack of accountability and transparency is unacceptable—especially for a company that positions itself as a premium health service provider. To date, I have received: No product No clear update on delivery No offer of refund, replacement, or service credit I am requesting the BBB’s assistance in obtaining: Appropriate consideration for the lengthy delay and lack of communication Assurance that this business will be held accountable for misleading service practices Thank you for your time and assistance in resolving this matter.
  
  
  
  
  

  10x Health Ventures, LLC

  Date: 06/03/2025

  Hi ****,
  

  I am so glad we were able to connect and I truly appreciate the positive attitude you brought to our conversation. You have every right to feel frustrated regarding the delay in your order and I want to thank you for your understanding and ensure I will be here every step of the way!
  

  As discussed, we will be processing a partial refund, re-manufacturing your supplements and sending you a complimentary **************. You have my direct contact information and I look forward to supporting you throughout this journey and helping you optimize your health.
  

  Warm regards, ****** *.