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          Clubs Car Rental has 1 locations, listed below.

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            Business ProfileClubs Car Rental

            Auto Renting and Leasing

            Contact Information

            3396 NW South River Dr

            Miami, FL 33142-6952

            Visit Website
            (305) 632-2782

            Customer Reviews

            1.4/5

            Average of 10 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            9 complaints closed in last 3 years

            3 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

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            Customer Reviews are not used in the calculation of BBB Rating

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            Business Details

            Location of This Business
            3396 NW South River Dr, Miami, FL 33142-6952
            BBB File Opened:
            8/31/2016
            Alternate Business Name
            • Clubs Enterprise, LLC
            Business Management
            • Mr. Sebastian Barrera, Managing Member
            • Mr. Andres Ramirez-Torres, Managing Member
            • Andrea Zambrana, Office Manager
            Contact Information

            Principal

            • Andrea Zambrana, Office Manager

            Customer Contact

            • Mr. Sebastian Barrera, Managing Member
            • Mr. Andres Ramirez-Torres, Managing Member
            • Andrea Zambrana, Office Manager
            Additional Contact Information

            Phone Numbers

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Renting a car

            Customer Complaints

            9 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            01/17/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            Good morning,Please find attached my original complaint to the Car Rental and boking company as well as the travel voucher. As an International tourist destination I can't believe this business practice is allowed. To me it is fraudulent and deceptive. I was told I had to pay $88.00 on arrival to pick up the car it cost me $513.00.Thanks for reviewing and obtaining resolution on this matter.Have a great day ***** D'*******
            Read More
            Read 8 More Complaints

            Customer Reviews

            10 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Ms. V

            04/26/2024

            This company is a ****. The way they make their money is by FORCING the customers to use their insurance. Even when you submit your declarations page they tell you you need 500K worth of liability insurance. For the most part, only commercial drivers carry that much insurance. So, obviously, most people will have to purchase Clubs insurance to cover this requirement. Their customer service is a joke. You call and the phones goes unanswered for hours. They claim the problem is the third party site offering these low rates, but these rates are offered with their consent. They let people in with low prices then hit them with the mandatory insurance. The cars they have available are older models and are definitely not worth to dollar like they are charging. These people are getting away with this **** for far too long.
            Read 9 More Customer Reviews

            Local BBB

            BBB Serving Southeast Florida & the Caribbean

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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