Reviews

Review Details

• Review fromJames Y

  Date: 02/28/2024

  4 stars
  Overall I was pleased. However, due to the nature of my repair a significant "hole" had to be created in an exterior wall to access the waterline that was the issue. The tech notified me that he didn't repair the void other than filling it with expanding foam. That should not be the case. Not only did I have to do a second foam application myself but I also had to deal with the stucco repair. If that isn't something the clean plumbers do they should at the very least have a company or individuals to recommend to their customers to address an issue like this. In essence they didn't "complete" the job.

• Review fromSherry Z

  Date: 01/24/2024

  5 stars
  Great job! Very friendly plumbers and thorough. Showed up on time and explained everything thoroughly to me. I couldnt be happier!
  

  The Clean Plumbers, LLC

  Date: 02/21/2024

  Thank you for leaving such a positive rating, ******! Reviews like this motivate us to push for success, and we're glad to have met your expectations. Should you need help again in the future, know that we're here to assist. Thank you for choosing The Clean Plumbers!

• Review frommarian m

  Date: 01/14/2024

  5 stars
  Technician was kind and knowledgeable. He did not overcharge or try to up-sell. I had same day service. Excellent and exceptional service.
  

  The Clean Plumbers, LLC

  Date: 01/16/2024

  Thank you for that wonderful review, ******! At The Clean Plumbers, we strive to provide our customers the professional quality service that they deserve, at a price that makes sense. We're proud to see that we've met you're expectations, and should you need assistance again, we'll be here to help!

• Review fromMichael J

  Date: 10/28/2023

  5 stars
  Carlos, was very efficient, clean and got to work right away and had it handled in very short time. All was done well and the knew toilet works very well! Their techs are always knowledgeable and well trained! Been using them for over 20 year!
  

  The Clean Plumbers, LLC

  Date: 12/20/2023

  Thanks so much, *******! Our team is dedicated to prioritizing your comfort and satisfaction, so we're thrilled to hear that you're pleased with our services. Thank you for taking the time to provide us with your thoughtful feedback and for your loyalty to The Clean Plumbers over the years. We appreciate your business and look forward to serving you again in the future!

• Review fromJonathan C

  Date: 10/24/2023

  1 star
  Terrible company, they're essentially crooks. I do NOT recommend the Clean Plumbers!!! They botched the installation of a brand new State water heater and refuse to take responsibility for anything. The technicians were not careful during the attic installation. They wanted to charge for knocking away parts of the wooden stairwell leading up to the attic rather than simply lifting the unit through the removable panel in the ceiling (that should have been my first red flag from them. I shouldn't have to point out the obvious to a professional plumber....). In coming to address the issues that arose with the unit, they failed to identify the problem/s after several attempted fixes. They are blaming the brand new water heater unit itself. How convenient...We researched State water heaters before buying one and they have a good reputation, even the Clean Plumber technician said they're almost always solid. It seems much likely to me that the Clean Plumbers workers would have banged something in the unit around (the electrical wiring, the nozzles, pipes, etc.) when lifting it into the attic and into place. They seemed to struggle and I remember it made so much noise that I was concerned that they weren't being careful. By the way, the Clean Plumbers were the ones who mentioned picking out our own water heater to save money, but did NOT mentioning that they would later use that as a reason to not take responsibility for problems nor as a reason to not warranty their labor. It's also worth noting that the water heater company is willing to refund the product, if it's found to be defective, so the only company not willing to take liability so far is The Clean Plumbers. They tried to charge us ANOTHER 1100$ to do the same job again...and there's no evidence that it wouldn't simply fail yet again, given that they made the initial problem worse. When speaking with the manager or owner, I was calm but assertive, whereas he got mad and hung up. He was extremely unprofessional.

• Review fromRyan Y

  Date: 10/07/2023

  5 stars
  **** and the team was great! They had to fix the city of Temple Terraces major s**** up ! **** and his partner worked diligently for 2 solid days to fix my water pipes this is a great company and very knowledgeable I would highly recommend them to anyone having issues ????
  

  The Clean Plumbers, LLC

  Date: 12/20/2023

  Thank you for the 5-star review, ****! We're glad to hear that we were able to make the necessary repairs. Our goal is to provide thorough and efficient service to all our customers, and it's great to know that we were able to achieve that for your family. We appreciate your business with The Clean Plumbers!

• Review fromEd W

  Date: 10/06/2023

  5 stars
  Outstanding service. **** was very knowledgeable, efficient and helpful. I couldnt have been happier with work he performed.
  

  The Clean Plumbers, LLC

  Date: 12/20/2023

  Thank you for sharing your 5-star experience, **! Our team works hard to provide our customers with top-notch service. It means a lot to us that you took the time to recognize ****! Please reach out if there is anything else we can do for you. We appreciate your business with The Clean Plumbers!

• Review fromBob P

  Date: 09/21/2023

  5 stars
  Yout tech identified the problem quickly and fixed it. He had the required part. In and out quickly.
  

  The Clean Plumbers, LLC

  Date: 12/20/2023

  Thank you for the 5-star review, Bob! We strive to work as efficiently as possible. We're thrilled that we were able to meet your needs in a timely and efficient manner. Thanks again for choosing The Clean Plumbers!

• Review fromD. D

  Date: 09/15/2023

  5 stars
  Great and friendly service. Very professional and fixed my problem. I will use them again.
  

  The Clean Plumbers, LLC

  Date: 12/20/2023

  Thank you for the 5-star review! We're glad to hear that we were able to resolve the issue to your satisfaction. If there's anything else we can help with, please don't hesitate to reach out. We appreciate your business with The Clean Plumbers for your service repair!

• Review fromBarbara L

  Date: 08/30/2023

  5 stars
  CLEAN, Curteous, knowledgeable, prompt; quick response time from initial online request; reasonable service call fee. Would call them again; and would highly recommend them to others.
  

  The Clean Plumbers, LLC

  Date: 12/20/2023

  Thanks for the great feedback, *******! We can't thank you enough for helping to spread the word about us! We are lucky to have you as a loyal customer. Thank you for trusting in ********************** for all your home comfort needs!