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Business Profile

Used and Rebuilt Auto Parts

AM Used Auto Parts

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Used and Rebuilt Auto Parts.

Reviews

This profile includes reviews for AM Used Auto Parts's headquarters and its corporate-owned locations. To view all corporate locations, see

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AM Used Auto Parts has 4 locations, listed below.

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    Customer Review Ratings

    1.89

    Average of 67 Customer Reviews

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    Review Details

    • George D

      Date: 08/02/2023

      I bought a transmission with you and now I have problems with the transmission. I hope the warranty works and they don't ask me for so much information, they should be faster in solving the problems. I've been waiting for days for them to send me the email where I have to send the information so they can start with my guarantee and don't send me anything this is the worst company. I paid 1099 for the transmission plus 900 dollars for labor now I have to buy another transmission and pay again for the labor they are the worst

    • Skip K

      Date: 07/16/2023

      Ordered Transmission -$1600, when it arrived it was wrong transmission. When I called they could not give me info on the truck that the transmission came out of. So we shipped back( we paid a shipping fee of $329). AM Parts said a refund check was sent to my grandson for $1600. We recieved a refund check for $980. AM parts made my grandson pay a restocking fee of $320 and original shipping fee of $360, so in total we paid over $1000 for AM parts sending the wrong transmission.Do not deal with this company. I know reviews on their website are encouraging but you will regret ever dealing with AM Used Auto Parts.

    • James P

      Date: 07/07/2023

      I will never do business with AM used auto part again. I was supposed to get a motor for my 2013 jeep before thanksgiving, I didn’t get it till the First week of January. Then the motor was missing parts.it took two weeks for them to tell me that the way it is. Then I ready too pull out my mold motor and find that the sent me the wrong motor. I call and call and they said we will not send you another motor, we will give you a full refund. But you have to send it back to California. I said what why can’t I bring it to Tampa were I paid for it. That said no if you want your full refund you will get have to pay the shipping back to California at a cost of $600.00. So I paid to ship it back at the end of January. Then I kept calling asking for my refund it took from February to the second week of July to get the refund and it is $800.00 short. I call up and ask why is my refund short they said you sent it back and charge you a restocking fee, I said I wanted you to send me another motor and you refused and told my that I will get a full refund. They said that is their choice. We done. Have a good day.

    • Blake S

      Date: 07/05/2023

      I would advise to anyone not to do business with this company I ordered an engine after almost 4 weeks of not getting a tracking number and or confirmation email that it had been sent I called to find out what was going on they told me the motor I had bought and paid for was no good and that they had located another one that was in fact good running condition and we agreed on them sending me that one and that it would be on its way on 3 days… well it has been 3 weeks since that call Andy once again no contact from the company as to when they are going to send me the motor. So I called again to find out what the hell was going on they told me that should be on its way in a couple of days so I canceled my order and was informed that they can’t and will not credit my card back for the 1900 dollars I paid for the motor that I have to wait for a check and that I will receive a email confirming my check is in the mail hopefully they aren’t blowing smoke up my *** about that too… tell anyone and everyone you know that might be looking for used auto parts to not use this company

      AM Used Auto Parts

      Date: 07/06/2023

      Hello, we are very sorry that you did not have a good experience with our company. The first engine you purchased did not pass our final inspection. It is our responsibility to get you a good engine that will give you no problems in the future. We did locate you another one but you decided to receive a full refund instead. A full refund is on its way to you. Again we apologize about this and wish you the best. Thanks

    • Mark M

      Date: 07/01/2023

      Dont do business with this company! Received a bad engine and had to fork out money to replace parts that should have been covered by their 3 year warranty. They claim their engines have been compression tested - which is apparently a bunch of ****** tried unsuccessfully contacting them via email and phone and they have not responded to any requests for follow up or covering costs of repairs to engine.

    • Perry B

      Date: 06/27/2023

      I think this company is a bunch of ******** and used auto parts will send you bad parts and then don't want to return them and the reviews that's on the company website is a bunch of ******** it's not the people that receive good engines because it was just a bad engine from the get-go

    • Richard C

      Date: 06/06/2023

      They sent me a bad locked up engine now I'm trying to get Them to send another one and I only received 1 email asking if I send any papers. I didn't because there was no papers to sign because of a delivery dispute so I had to go pick up the engine myself. And now that my car is at the shop we find that there's metal shavings in the engine. There's water in the oil and the engine is locked up. I'm trying to send it back but with no prevail spell. I wish they could just give me a new engine like I paid for or. They can refund me my money that's all i'm asking

    • Frank C

      Date: 05/26/2023

      I have had trouble with other companies before but AM parts helped me out. They found the engine I needed at a fair price, let me know about delivery times. The motor came in before the set time. It is nice to do business with a company and its people that did a great job keeping me informed. Thanks Frank

    • Kenneth C

      Date: 05/22/2023

      I will not do business with this company ever again. I ordered a transmission after reviewing other companies after a week I decided to go with them because they had the lowest price. My sister agreed to pay for to he transmission with here credit card. Some how the card she used wasn't any good. So she had to use another card. In doing so they cancelled the first order . She eSign contract and we were waiting almost two weeks before they shipped order out. While order was in transit my sister decided to track it and go over contract. She let me know something didn't seem right. Long story shortened the were send out a engine instead of transmission. Now the want me to pay to have it shipped back then and only then will they ship transmission. And if I want refund I pay a 20 percent penalty fee.the sale agent claims my sister changed the order when she went to pay with second credit card. Which is a lie because she when not change the order all she was suppose to do is pay for it. The sale person put me in a tight spot because I really needed and still do need that transmission like yesterday. So I'm going to pay to have it shipped back to them so the right order can be sent. But I'm going to fight to get my money refunded back for the cost of the carrier company I had to hire to ship by the engine. This is border line criminal.

    • Stephanie C

      Date: 05/19/2023

      I received a transmission from this company. It was difficult to find but they were able to find one for me and it was exactly what I needed. The sales rep **** was so helpful through the whole process.

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