Business ProfileforJenkins Nissan Of Leesburg

On 9/30/23 I took my truck to Jenkins Nissan of Leesburg after *** Boys who replaced my battery stated there was a sensor issue they couldnt resolve, Jenkins Nissan of Leesburg charged me $1818.89 to replace a damaged connector and intake cam sensor along with a transmission flush , valvoline induction service and engine coolant system flush they stated was needed, after these services were done it ran fine for a couple of days and then I heard a noise while driving and took it back which turned out to be the engine cover that was not bolted back in place, no noise after that but truck started to shake a few days after and I took it back again and was told I needed a timing chain and cam sprockets to start, with a written estimate of $3,845.79 on 10/10/23. I was so overwhelmed and felt taken advantage of and sent an email to Infiniti/Nissan consumer affairs a week later 10/18/23 who stated that Nissan wasnt willing to give any resolution and the work done on my 2016 Infiniti QX60 was needed even though it didnt fix the issue. I took time out and researched a certified mechanic with experience and a A rating which was found here on BBB.org Above Auto, they throughly checked every inch of my vehicle and found that the cam sensor that Jenkins Nissan of Leesburg put on was done incorrectly and took pictures in which the incorrect wiring has caused my ECM sensor in need of reprogramming/flashed and replaced if that doesnt work. The total cost I have put into this issue is the $1818.89 plus $2604.00 to Above Auto to fix everything that was done wrong, labor cost was opening the engine to inspect it. If the sensor was done correctly I wouldnt have incurred the extra cost to Above Auto who didnt have the machine/equipment to reprogram my ECM which is still needed as the truck is not drivable and sitting in my garage. I tried again on 3/8/24 sending proof to Infiniti/Nissan Consumer affairs who contacted Jenkins Nissan of Leesburg, no call from the Service Manager yet.