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Find a Location

Incense Falls has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Incense Falls

      6581 Marlberry Way Largo, FL 33773-1801

    • Incense Falls

      PO Box 3980 Seminole, FL 33775-3980

    • Incense Falls

      17412 2nd St E Redington Shores, FL 33708-4203

    Business ProfileforIncense Falls

    Incense
    Multi Location Business

    Additional business information

    Believed to be out of business:
    According to information in BBB files, it appears that this business is no longer in business.
    Additional Info:
    BBB has received a pattern of complaints concerning non delivery of products. Consumers report that they are not receiving items they have purchased online from this company and the business has not been responding to requests for refunds.

    The business website, which was created 3/10/2019, incensefalls.com is still active as of 2/19/2020.
    Effective 6/28/2021, the website is inactive.

    Consumers report this business is advertising through Facebook, Instagram and Snapchat.

    In February 2020, BBB contacted the business requesting information as to why the business believes the customers are filing the complaints, and what actions the business has taken to help eliminate the causes of complaints.

    As of today's date BBB has not received a response from the business.


    See all additional business information

    At-a-glance

    Customer Reviews

    3.36/5stars

    Average of 59 Customer Reviews

    Customer Complaints

    74 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Incense Falls has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Incense Falls

        6581 Marlberry Way Largo, FL 33773-1801

      • Incense Falls

        PO Box 3980 Seminole, FL 33775-3980

      • Incense Falls

        17412 2nd St E Redington Shores, FL 33708-4203

      Location of This Business
      6581 Marlberry Way, Largo, FL 33773-1801
      BBB File Opened:
      12/10/2019
      Business Started:
      4/2/2019
      Business Incorporated:
      4/2/2019
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • BrettPost LLC
      Business Management
      • Mr. Brett Post, CEO
      Contact Information

      Principal

      • Mr. Brett Post, CEO

      Customer Contact

      • Mr. Brett Post, CEO
      • Mr. Alex, Customer Service Representative

      Customer Complaints

      74 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/26/2024

      Complaint Type:
      Billing Issues
      Status:
      Unanswered
      I made a one-time transaction to purchase their product and they keep on getting money from bank account. They are taking $21.65 monthly for how many months/years now.

      Customer Reviews

      59 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Aiysis W

      1 star

      07/26/2022

      i hate this company they keep charging me for it when i don't buy anything off them and they won't let me cancel or take my card off or anything. absolutely terrible company and i hope they get sued.

      Local BBB

      BBB of West Florida

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