Reviews

Review Details

• Review fromKeely V

  Date: 08/29/2025

  1 star
  I have received multiple calls from them for unknown reason. I have asked what company / business / account they are calling me in reference to, and they won't tell me unless I confirm personal details, which I will not do over the phone. They insist they have a legal matter with me. I told them since we're at an impass of dealing with situation over the phone, they can send me a letter with all the information needed and they replied that they don't send letters. And they continue to call. I genuinely have no idea what they're calling to collect, as I am not aware that I have any unpaid bills, medical/utility/credit card/etc.

• Review fromJenna M

  Date: 02/03/2025

  1 star
  Horrendous collection practices - as you can see from the numerous reviews and complaints, the response from Jennifer B (CEO), is "you've never contacted, not even once us to have you removed." - I emailed her directly today and was told that I need to send a certified letter to have her remove me. Really??? So, let's make it virtually impossible for people to remove themselves from your relentless and unfounded robocalls and then with the utmost unprofessionalism state that they've never tried to reach you "not even once, not even a single time." Way to attempt to gaslight the situation that you are the only one wrong in. No wonder you can't get BBB accreditation. This is now my SECOND attempt -REMOVE MY NUMBER. I can certainly send my certified letter COD, if you prefer?
  
  
  
  
  

• Review fromTanya B

  Date: 11/23/2024

  1 star
  This company refuses to provide receipt for payments made or invoice to pay off debt unless you pay in full and they want to charge a large amounts to pay off your balance

• Review fromSabrina C

  Date: 07/30/2024

  1 star
  Several calls when I answered they gave a name that didn't relate to me. Then asked me to give my name if you're calling for a person you should know who you're calling for. Lately they call and don't speak they just hold the phone. But when you return the call to the number it rings busy.

• Review fromDanielle S

  Date: 07/25/2024

  1 star
  I know, not think that this company is as rude as anyone I have ever dealt with. I have received several calls from them about an unpaid medical bill, which is the responsibility of my ex-husband, my college daughter's dad who carries her insurance. I have given them his number on numerous occasions; however, they continue to harass me. Now this is over a $38.00 unpaid bill, which I tried to tell Jennifer Banks (Manager) that I would give her the fathers phone number to contact him, and she proceeded to scream over me talking to tell me that, "As a parent, you would think that you would know who to take care of your child". The call today was from the "Manager" Jennifer Banks at 1301 Seminole Blvd. ste 157 Largo Florida Location. She (the manager) told me that "As a parent, you would think that you would know who to take care of your child". I can plainly see why they are not A BBB accredited company.
  
  
  
  
  

• Review fromDee m

  Date: 07/10/2024

  1 star
  I received a call. The person asked me to verify information. I asked who wanted to know. She said that they had business with me and that I needed to provide my mailing address. I refused, she hung up.

• Review fromAllie T

  Date: 09/22/2023

  1 star
  I kept getting calls from them marked "spam risk" so I didn't answer at first. But when they continued to call every single day, I finally answered. They wanted me to verify a lot of information about myself, but refused to give me any reason other than "we have business with you." But they absolutely refuse to tell me anything, so I'm not going to give them information for a possible scam. But since they seem to have my address because they keep repeating it to me, I don't understand why they won't just mail something, especially since they require everything in writing for themselves. If they'd tell me what business they have with me first, then maybe I'd answer some questions for them. But as soon as I tell them I won't verify anything until they tell me what the call is about, they just hang up on me, even if I'm still talking to them at the time.

• Review fromJason M

  Date: 05/10/2023

  1 star
  Ive been harassed by this company in regards to something that was forced onto me from the hospital. Ive a bad knee that went out on me, and I went to the emergency room in hopes to get X-rays, or something substantial to see what was going on with the cartilage in my knee. The hospital was of absolutely no help, at all, and just forced this non-solution of a knee brace on me. I already owned one!!! My knee is bad, it was the first thing I purchased before seeking MEDICAL ATTENTION! Seeking medical attention for my knee got me absolutely nothing but a second knee brace that I didnt kneed. At all!!! And a bill that this company has been hounding me for.I just paid this collection off today and was told that they could not serve my best interests by sending me a receipt of payment in the mail. Theyve been sending me mail this entire time asking for payment of this debt. A knee brace just cost me over a hundred dollars. Im homeless and struggling with the worst times of my life and they cant send me mail to my mailing address to reflect receipt of payment on this debt. What an absolute sham!

• Review fromMitchell H

  Date: 05/01/2023

  1 star
  I have no idea who this is. Calls me frequently, and when I pick up it's just silence then they hang up after ~5 seconds. No message, no static, no breathing or background noise of someone on the line, just dead air calls over and over.