Business ProfileforNational Shipping of America c/o Norton Lilly International

I contracted with Transparent International to move my household goods from Puerto Rico to Sugar Land Texas in October 2021. The goods left Puerto Rico on November 3rd and arrived at Jacintoport in Houston, Texas on November 9th, according to National Shipping. Our goods were held hostage at National Shipping's storage facility at Jacintoport until December 22nd. I was charged for storage by Transparent. The storage fees are calculated this way: the first 3 days are free, the next 5 days there is a $75/day storage fee, any additional days get charged $150/day. My goods sat at the port for 38 days without any explanation as to why they were held there. I filed a complaint (#********) against Transparent for the fees amounting to over $6,770. Transparent's response was that National Shipping never released the goods until December 22nd, so there was nothing they could do. I called National Shipping on December 28th to find out about the charges. When the person looked at the situation, she that that it was VERY unusual. The container number is **** *******. Transparent adds a 15% admin fee on top of the charges by National Shipping, so there is an incentive for both companies to hold my goods hostage.