Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Cosmos Transport, LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforCosmos Transport, LLC

    Moving and Storage Companies
    BBB accredited business

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 16 Customer Reviews

    Customer Complaints

    17 complaints closed in last 3 years

    3 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/13/2022

    Years in Business: 3

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    1435 W Church St Ste 6, Jacksonville, FL 32204-1395
    BBB File Opened:
    5/11/2022
    Years in Business:
    3
    Business Started:
    12/1/2020
    Business Started Locally:
    12/1/2020
    Business Incorporated:
    12/1/2020
    Accredited Since:
    5/13/2022
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 3554541 for this business, issued by U.S. Department of Transportation

    These agencies may include:

    U.S. Department of Transportation

    Secretary of Transportation, 400 7th Street, S.W.

    Washington DC 20590

    Type of Entity:
    Limited Liability Company (LLC)

    Industry Tip

    BBB Tip: Hiring a mover

    Customer Complaints

    17 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/18/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Complaint Details Unavailable

    Customer Reviews

    16 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Paul M

    1 star

    01/25/2024

    I have moved professionally 8 times with prior executive jobs. I have never experienced this type of move. It was cash only. The moving truck pulled up to my 4 bedroom house in a box truck with no lift. The truck could not hold all of the product. The foreign driver disputed the load after filling the truck and said we had to pay much more in cash. They returned the next day to get the remainder. Ten days later, they delivered the product causing approximately $4000 of damage. This included damage to hardwood floor and a whole in the wall. Of course, we live in a hilly area, and the driver scammed us by saying his truck could not make the trip. He said he would have to get a U-Haul and make trips to my house, and then charged another $2100 in cash. My granite tops to dressers were broken into pieces, lamps broken, closes dropped in boxes with no hanging bar, food piled into boxes and broken up. The movers were hired grunts from the area with no expertise in moving. Boxes were not properly numbered so we could not even check the goods in at the time. The driver and one of the unloaders were going to fight in my front year. I have pictures of the damage. The process to file a claim doesn't even go through an insurance company, but another low-end scam business who pays by the lb. As soon as you sign their agreement, you cannot ask for further compensation. So I refused to do so. When all said and done, the cost was nearly 3 times the initial bid. I have contacted the FL ************************* I will determine next steps after I hear back from the ** office.

    Cosmos Transport, LLC Response

    01/26/2024

    We are very sorry that you had issues with your services. We had responded to your damages and you refused to pursue your claim for reimbursement. We will certainly review your contract and complete an account review to see if we can better assist you.Thanking you in advance.Cosmos Transport

    Local BBB

    BBB Serving Northeast Florida & The Southeast Atlantic

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.