Business ProfileforLloyd's Construction and Consulting, LLC.

We lost our Home due to a Fire back in 2020. In March of 2021 we hired Lloyds Construction & Consulting after multiple meetings, we got quotes from 4 builders. We drafted 5 different scopes with Lloyds adding details like Cabinet size, color name, the layout of cabinets, hot water serial number. ****** ********, Project Manager for Lloyds and I talked many of times where I told him "I am detail oriented and want this done right the first time to avoid making you correct it" He CONSTANTLY reassured me they do million dollar homes and would treat my home with the same level of respect. That has not been the case, we have constantly been lied to or underdelivered by this company. Our Scope of work included 2hrs a day of super intendant supervision, we never once had the Super on sight for more than 10 mins. Project manager only stopped by every 2-3 weeks. Ignores my calls or emails and suddenly when its invoice time they contact me 2-3 times a week. They were not able to deliver many of items in scope as they said "the cost has gone up on those items" We worked tirelessly to help them with cost and they still either don't do the work or find an excuse. They also have damaged our brand new tub and keep trying to resurface it but not willing to replace the items their employees have damaged. The damaged our new floors that they said would be covered after install but were not. They cut 16 of our deck boards and have not replaced those. The finishing crew came in and even told us how Lloyds had used some random to do our drywall and that's why it looks as bad as it does. The delays, and lies while not matching scope have costed me 100s of hours of my time. We had to ask for a porter potty as it had been 2 months into construction and they never brought one which its in the scope of work. Watching workers pee and shit all over my backyard was degrading. I brought the unlocked doors at end of day to PM's attention multiple times and constantly found property unlocked at EOD