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Find a Location

Franz Foreign Car Service has 1 locations, listed below.

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    Business ProfileforFranz Foreign Car Service

    Foreign Auto Repair

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    6356 Arlington Expwy., Jacksonville, FL 32211
    BBB File Opened:
    1/1/1987
    Years in Business:
    56
    Business Started:
    1/1/1968
    Business Started Locally:
    1/1/1968
    Alternate Business Name
    • Foreign Cars By Franz
    Contact Information

    Principal

    • Mr. Sheran Lerch, President

    Customer Contact

    • Mr. Sheran Lerch, President

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Adrian D

    1 star

    03/18/2022

    I took my 2013 Audi A6 to get a coolant leak fixed. I payed for the first service and when receiving my car back the problem was worst than when I dropped it off with a slow leak. We called and they took my car back in, leaving me carless for a week. They did a test on it and seen the leak was not from the tank as they thought but under my super charger. When I got my car back it was doing the same but now leaking now in two places. We disputed the transaction with our bank. They asked us to bring it back in for a 3rd time. They held my car over a week and did not want to fix it because we disputed the charge. We called and canceled the dispute out of good faith, but since they did not get the money back immediately they did not touch my car at all. Not only did they get paid 2x for a service they did not even do, they did not even want to fix the problem, we could of just repaid the money once they fix it. I would never take another car I own here. Not even my *** e36 I am working on. I prefer to take my business to small businesses but now I am dropping my car off at Audi, after 3 months of dealing with this situation.Update: Took my car to Audi, the thermostat they claimed they replaced and the hose under my supercharger that they supposedly replaced was NEVER even touched. Now I have to pay them $5K to fix my car.

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