Reviews
Customer Review Ratings
Average of 22 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromLarry C
Date: 05/03/2023
5 starsAbsolutely first class service and I, without hesitation, highly recommend ALD to anyone that has an unresolved leak problem. I contacted ALD on Monday morning and they immediately set up an appointment for the next day advising me that ********************* was to be my technician. Promptly on Tuesday morning ***** arrived with his equipment and after a thorough inspection of my home and property located the source of the leak which was a faulty irrigation valve. My relief was instantaneous especially since I had nightmares of the leak being under the slab ($$$$$$$). Many thanks to ALD for a job well done! ***** and ******************************* *********************, ********* **.
American Leak Detection
Date: 05/08/2023
WOW! Mr C, you are making us blush! In all seriousness, thank you for sharing your compliments and recommedation. It means so much to our entire team here at American Leak Detection and we are beyond pleased to learn that you were impressed with the service offered. We appreciate the glowing 5 star review!Review fromRICK M
Date: 04/13/2023
5 starsExtremely satisfied with American Leak Detection. *** found all the leaks and repaired the same day. If youre looking for professionalism in a down to earth person with a skill set that is second to none, youre in good company with ALD. * * * * * Highly Recommend !American Leak Detection
Date: 05/08/2023
Mr M! Thank you!! I appreciate you so much and your recommendation means the world to us. Thank you again for continuing to trust ALD with your leak detection needs.Review fromJohnathan W
Date: 04/10/2023
5 starsAmerican Leak Detection did an excellent job fixing my pool crack situation. They actually get in the pool and do the dye test to find the crack, then apply an epoxy material to plug the leak. The technician explained everything he did and answered all my questions. I couldnt be happier with the quality of work and the competence I observed from the technician. These guys are good!American Leak Detection
Date: 05/08/2023
Thank you so much for providing such a detailed and complimentary review of the service ALD provided. We appreciate your trust in our team to locate and resolve your pool leak. It makes us so happy to hear that we met our goal for 100% customer satisfaction. We appreciate you!Review fromRose Marie R
Date: 03/31/2023
5 starsSo far, the representative who surveyed the job was on time, professional, well dressed and pleasant. That's already a step ahead of some companies. Haven't received estimate at this time.American Leak Detection
Date: 05/08/2023
Thank you for the 5 star review!Review fromDebbie F
Date: 01/26/2023
5 starsQuick, efficient and professional. Wish they did repair because I would definitely use them!American Leak Detection
Date: 02/21/2023
Thank you so much! We appreciate the feedback. Plumbing and leak detection being two vastly different professions, at American Leak Detection ***** & MW **, we choose to dedicate our resources to the niche set of skill and expertise required to locate the source of water leaks. Plumbers refer their customers to us all the time for the exact same reason. Having been in business for decades however, we can confidently refer you to a trusted and licensed plumber when in need.Review fromDavid B
Date: 01/25/2023
5 starsJust plain OUTSTANDING. Fantastic job diagnosing and fixing multiple leaks. ***** was extremely knowledgeable, professional, and personable. Job cost was exactly what they estimated. Communication from the company was great throughout. I truly can't think of a better experience in my lifetime from having work done at my place. HIGHLY RECOMMENDED!American Leak Detection
Date: 02/21/2023
Oh my goodness! I am gushing with pride for my service tech and office staff! Thank you very much for the glowing review and affirmation of a job well done. Your recommendation not only means the world to us, but is also what makes our jobs worth doing and doing well. We appreciate the opportunity to WOW you!Review fromThomas M
Date: 01/17/2023
5 stars***** came to my home to find a leak in the irrigation system. A challenge given that it is under a concrete driveway. He was able to get to an area, but because he could not say that it was exactly where he marked the spot, he did not charge for his visit. Not many people would do that and he did not even take the water or soda I offered. Very nice person.American Leak Detection
Date: 02/21/2023
It was a pleasure working with you and we are grateful to you for sharing your experience and offering the highest of ratings.Review fromCarlette S
Date: 01/16/2023
5 starsWe developed a leak under the slab. They came the very same day and found it. ***** was very professional.American Leak Detection
Date: 02/21/2023
Thank you so much for sharing and providing a 5 star rating. We are pleased to know that you were happy with the service provided by our super tech, ****!Review fromJan C
Date: 01/16/2023
5 starsMJ found the leak in an unusual place and fixed it. Communication of the part of the company is excellent. Would definitely recommend them.American Leak Detection
Date: 02/21/2023
** is one of the best pool leak specialists around that is for sure! We are so happy to learn that you were impressed by the entire service experience and that we have earned your recommendation. Thank you!Review fromEleni D
Date: 12/14/2022
5 starsI highly recommend American Leak Detection. This is the second time in the past 7 years that Ive had to use their services, and they always detect and correct the problem. They are timely, efficient, and very knowledgeable.American Leak Detection
Date: 02/21/2023
Your recommendation of American Leak Detection is beyond appreciated! Thank you for recognizing how hard we work to provide exactly the service experience you have described. We are grateful for our loyal customers and while it is never a GOOD day when a leak springs forth, its heartwarming to know you trust our team to help!
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.