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Business Profile

Vitamins and Supplements

1Up Nutrition LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Vitamins and Supplements.

Reviews

Customer Review Ratings

1/5 stars

Average of 2 Customer Reviews

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Review Details

  • Review fromJohn W

    Date: 07/09/2025

    1 star
    I definitely would not recommend this company at all! Their customer service is the worst that Ive ever experienced! Supplements are expensive and a dime a dozen. My order stalled at a ***** location, so I emailed all the details including order number. **************** obviously just pulled my account without reviewing any details I provided. I had placed another order a few days later for items that just became in stock. They completely ignored my details of the email and went directly to the most recent order. The customer service spiraled downhill from there. After continues degrading behavior, the customer service *** finally filed a request to ***** and it was discovered the label was unreadable and needed ***laced. Im still waiting on the package, but save yourselves the trouble because if you have an issue, its going to be a struggle.
  • Review fromMarty A

    Date: 08/30/2024

    1 star
    I would leave a negative number but that is not an option. I would warn anyone from purchasing from this company. Dragon, the only individual that I have had contact with at this company is one of the worst representatives that I have had the misfortune to deal with. I could not legitimately use the phrase customer service in the same sentence with him. Simply put, he is not an asset to this business. He told me that he forgot to mail my package for 8 days and simply dropped it in the mail. A 245+ order. I returned the order because I didnt feel comfortable working with this company and or person. It appears he is the only person responding to concerns as well as shipping. ******. Simply Tragic. I returned my order that he received on August 16th and it is August 30th and he has yet to credit my return. I would not recommend this company in any way shape or form.

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