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          Cubamax Travel Inc. has 1 locations, listed below.

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            Business ProfileCubamax Travel Inc.

            Travel Agency

            Contact Information

            4380 West 12th Ave.

            Hialeah, FL 33012

            Visit Website
            Email this Business
            (305) 512-0303

            Customer Reviews

            1/5

            Average of 4 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            9 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            C+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 25

            Customer Reviews are not used in the calculation of BBB Rating

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            Business Details

            Location of This Business
            4380 West 12th Ave., Hialeah, FL 33012
            Email this Business
            BBB File Opened:
            2/10/2021
            Years in Business:
            25
            Business Started:
            1/4/1999
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Alternate Business Name
            • Cubamax
            • Cubamax Cargo
            • Almacenes Cubamax
            • Aerocubamax
            • Multicuba
            Business Management
            • Mr. Giraldo Acosta, Vice President
            • Yuli Marrero, Accountant
            • Mr. Carlos Trujullo, President
            Contact Information

            Principal

            • Mr. Giraldo Acosta, Vice President
            • Mr. Carlos Trujullo, President

            Customer Contact

            • Mr. Giraldo Acosta, Vice President
            • Yuli Marrero, Accountant
            Additional Contact Information

            Email Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Need help planning a trip? How to find a good travel agent

            Customer Complaints

            9 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            12/28/2023

            Complaint Type:
            Sales and Advertising Issues
            Status:
            Answered
            DECEMBER 27TH 2023 AROUND NOON CUBAMAX TRAVEL OFFICE AT4380 ***********************************************, I WENT TO SEND A PACKAGE OF FOOD TO ****, ACORDING TO THE INFORMATION, ONLINE, 22 LBS COST $65.00. 44LBS. $104.00, AND 100LBS. $164.00, (NO EXPLANATION, IF PER AIR, SEA, OR ANYOTHER WAY ELSE OR IS THAT WAS A PROMOTION, SPECIAL ***** OR SOMETHING ELSE) SO, SHOUD BE regular prices, MY WAS 44LB SO $104.00 SHOULD BE PAID. WELL, no! THE **** ASK FOR $ ******, I SAID OK BUT i only have $131.00, I TOLD HER, TO WAIT TO GO TO MY CAR TO LOOK FOR $2.00,I DID, AN WHEN I GAVE HER 2 ************* QUARTER, AND 30 ************* *******, SHE TOLD ME THAT THE PAYMENT can not be make with C O ************* I PAY CASH IS OK BUT IF I USE CREDIT CAR THEY CHARGE ME EXTRA (I thing I know why). i cancel my transaction.THEM, I CHECK PREVIOUS 5 (FIVE) TIMES BEFORE THAT I HAVE SENT, AT THE SAME OFFICE AND I THEN REALICED THE SAME PROCEDURE (EXCEPT THE ***** ISSUE) HAPPENS BEFORE.CONCLUSIONS: 1) false price at the advertisement. 2) misinformation to the customer, (WHEN IN ASK FOR THE ***** ONLINE, =WHAT ***** ON LINE?) 3) Refuse to accept OFICIAL, ******** MONEY FOR PAYMENT. 4) TRIED TO EXPLAIN, WITH FALSE, EXPLANATION, WHY THE ***** IS DIFFERENT ON LINE-REAL.
            Read More
            Read 8 More Complaints

            Customer Reviews

            4 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Yury R

            12/12/2023

            No son una agencia confiable,. Esta agencia no posee un telefono donde informaese de el estatus de los envios, no devuelven llamadas y al responderte solo dicen que son operadoras deuna linea *********** y que esperen que le devolveran la llamada , Mi paquete nunca aparece, La llamada tampoco, Solo puedo decir que es un riesgo , por los comentarios no he sido el unico.They are non reliable agency. This agency does not have a telephone number where you can find out the status of the shipments, they do not return calls and when they answer you they only say that they are operators of a telephone line. and expect them to call you back, My package never shows up, The call doesn't either, I can only say that it's a risk, from the comments I haven't been the only one.
            Read 3 More Customer Reviews

            Local BBB

            BBB Serving Southeast Florida & the Caribbean

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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