5 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Yury R
1 star12/12/2023
No son una agencia confiable,. Esta agencia no posee un telefono donde informaese de el estatus de los envios, no devuelven llamadas y al responderte solo dicen que son operadoras deuna linea *********** y que esperen que le devolveran la llamada , Mi paquete nunca aparece, La llamada tampoco, Solo puedo decir que es un riesgo , por los comentarios no he sido el unico.They are non reliable agency. This agency does not have a telephone number where you can find out the status of the shipments, they do not return calls and when they answer you they only say that they are operators of a telephone line. and expect them to call you back, My package never shows up, The call doesn't either, I can only say that it's a risk, from the comments I haven't been the only one.Review from Pedro B
1 star06/29/2023
Estoy muy ******* porque no me han devuelto un $de un trmite mal hecho por ustedes ,ya llevo 4 meses en espera y no me *** la ****Review from Alberto G
1 star05/06/2023
If I could give zero*that will be too many horrible experience horrible customer support, lots of packages incredible. This company should not be allowed to run a business and take advantage of the Cuban people.Review from Annie P
1 star09/24/2021
This is the worst agency that I have ever see.I sent a electrical bike 7 months ago to Cuba and they said that the delivery was supposed to be 3 months. Every time I call I get a different answer about my package and don't want to return my money. I'm hiring a lawyer to sue the company because this is unacceptable and very unprofessional.Review from Lazara P
1 star07/21/2021
I sent several packages through Cubamax to my family members in Cuba. The packages arrived a year later and they were all tampered with, some of the packages were empty and most of the items missing. They are the worst company to rely on and they will not return your money or investigate.
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