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Find a Location

Florida One Insurance Agency, LLC has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Florida One Insurance Agency, LLC

      5979 NW 151st St Ste 200 Miami Lakes, FL 33014-2446

      BBB Accredited Business
    • Florida One Insurance Agency, LLC

      142 E 49th St Hialeah, FL 33013-1853

      BBB Accredited Business
    • Florida One Insurance Agency, LLC

      957 SW 7th St #104 Miami, FL 33130

      BBB Accredited Business

    Business ProfileforFlorida One Insurance Agency, LLC

    Auto Insurance
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    3.4/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    9 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/8/2022

    Years in Business: 9

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Florida One Insurance Agency, LLC is a Auto insurance agency in Miami Lakes, Florida

    Business Details

    This is a multi-location business.

    Find a Location

    Florida One Insurance Agency, LLC has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Florida One Insurance Agency, LLC

        5979 NW 151st St Ste 200 Miami Lakes, FL 33014-2446

        BBB Accredited Business
      • Florida One Insurance Agency, LLC

        142 E 49th St Hialeah, FL 33013-1853

        BBB Accredited Business
      • Florida One Insurance Agency, LLC

        957 SW 7th St #104 Miami, FL 33130

        BBB Accredited Business
      Location of This Business
      5979 NW 151st St Ste 200, Miami Lakes, FL 33014-2446
      BBB File Opened:
      1/18/2019
      Years in Business:
      9
      Business Started:
      6/13/2014
      Business Started Locally:
      6/13/2014
      Business Incorporated:
      1/28/2014
      Accredited Since:
      7/8/2022
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Number of Employees:
      50
      Hours of Operation

      Primary

      M:
      9:00 AM - 6:00 PM
      T:
      9:00 AM - 6:00 PM
      W:
      9:00 AM - 6:00 PM
      Th:
      9:00 AM - 6:00 PM
      F:
      9:00 AM - 6:00 PM
      Sa:
      Closed
      Su:
      Closed
      Business Management
      • Mr. Ramon Gonzalez, Manager
      • Mr. David Rodriguez, Manager
      Contact Information

      Principal

      • Mr. Ramon Gonzalez, Manager

      Customer Contact

      • Mr. Ramon Gonzalez, Manager
      • Mr. David Rodriguez, Manager
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: Auto insurance

      Customer Complaints

      9 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      11/27/2023

      Complaint Type:
      Product Issues
      Status:
      Resolved
      On October 2023 I made a phone call to Florida One Insurance ************ (******* branch) asking for add an additional driver (my son) to the car policy with Nationwide. They told me it was an additional monthly payment for around $200 and I agreed on add my son as a driver. The next month I received an email from Nationwide and the additional payment was no for $200 but $700 a month! Florida One don't want to fix this matter and I asked for the recorder conversation made at the time of my confirmation but they told me there is not a recorder conversation and it is a lie because they let the customer know about the recording conversation on every call. If I would know that it was cost an additional $700 I would not take that option.
      Read More

      Customer Reviews

      6 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      patricia p

      1 star

      01/21/2024

      I am extremely upset and I have filed a complaint with the BBB against Florida One for wrongfully cancelling my policy at no fault of mine. Florida One claimed I did not provide documentation to the underwriters and that was not the case. I have proof all documentation was indeed provided, however, because they cancelled my policy trying to get insurance has been impossible. I have been trying to get insurance for months, but now the quotes I am getting are absolutely ridiculous - I am a single mom and I get paid $15 p/h and I cannot afford$4000 for 6 months of car insurance. Aside from that because I cannot afford the car insurance my DL has now been suspended. I am in the process of seeking help and I do not know what to do??

      Florida One Insurance Agency, LLC Response

      01/22/2024

      This policy was canceled for ** reasons we were calling, texting, and emailing this customer from 05/16/2023 to 06/20/2023 because the information that she sent was incorrect and she never sent the correct one, Also the company sent to her house letters regarding her cancellation. After the cancellation on 06/22/2023, we called her to get new insurance, at that time We would have gotten better insurance because she could still get a discount on her policy for having previous insurance and her license would be valid. But now open a policy after seven months without insurance plus a suspended license, then the price of the policy would be higher. If she wants I can send proof of many times we called her and she never answered back or send the correct information. 

       

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