Reviews
Customer Review Ratings
Average of 495 Customer Reviews
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Review fromCarolyn W
Date: 12/17/2022
5 starsThe service was excellent. The best experience I had in a while. They were very helpful and professional. I will recommend them to anyone. Thanks for your kindness and help.Review fromspencer l
Date: 12/08/2022
5 starsCompany was attentive and prompt throughout entire process, and offered what I considered a generous price for my car requiring expensive internal repairsReview fromLaura K
Date: 12/07/2022
5 starsThe entire process from start to finish was simple and clear. Travis contacted me in regard to the free quote I received and answered all my questions. After deciding I wanted to proceed he sent me my confirmation number and the tow truck service contact info. The driver called first thing Monday morning to let me know when he was coming and he indeed arrived at the time he said. The driver was very nice and after giving him my title and he checked the car, I received my check. Before I knew it my van was up on his truck and out of my driveway. I would definitely recommend CarBrain to a friend in the future. Thank you for a job well done. MReview fromCarolyn M
Date: 12/02/2022
4 starsAnswered question completely, responded when I had an issue, was prompt in pickup and payment.Review fromDavid M
Date: 12/02/2022
5 starsThey offered a price , we set a time . I accepted,and off to ******* I go. Thanks !Review fromDan W
Date: 12/01/2022
4 starsI received a fair and reasonable offer for my vehicle. Arrangements for pick-up and payment occurred in a timely fashion. Although I had numerous conversations with CarBrain representatives, they all were in sync with the business of buying my vehicle.Review fromLaurie F.
Date: 11/30/2022
4 starsEverything was super easy! Only complaint was tow guy gave me a time of 830 but didnt show until 10. Other than than was a great experience.
CarBrain, LLC
Date: 12/01/2022
Thanks for the feedback, ******! Although delays can happen, our goal is to always ensure that our clients have easy pickups without inconvenient delays. We appreciate learning about your experience. We're glad the rest of the experience went well for you. Thank you for thinking CarBrain!Review fromMichael O
Date: 11/27/2022
5 starsIf your selling your auto or anything call carbrain.now top shelf...Review fromSue F
Date: 11/24/2022
5 starsI had been warned we might get lowballed when the vehicle was picked up. That never happened. Once offer was made and accepted everything went great. Car was picked up next day and we were paid right then.CarBrain, LLC
Date: 11/25/2022
We're happy to hear you had a positive experience! Although offers are sometimes changed at the point of pickup if a vehicle was not described correctly, that is not the norm and our goal is always to provide accurate offers to have the smoothest, most convenient experience possible. Thank you very much for your review, and thank you for thinking CarBrain!Review fromKris H
Date: 11/19/2022
5 starsBill was great. Everything was quick and easy! Our vehicle was picked up in a few days of accepting the offer and a check was in our hand.CarBrain, LLC
Date: 11/25/2022
We're glad Bill could help you sell your vehicle without an issue, Kris. Thanks for your review, and thank you for thinking CarBrain!
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