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About

This business has 1 alert

About This Business

BBB Accredited Since: 10/7/2022

Years in Business: 121

Products and Services

Auto Insurance, Auto Repair, Financial Services, Home Insurance, Identity Theft Protection, Membership Discounts, Passport Services, Roadside Assistance, Travel Insurance, Travel Services

Business Details

BBB File Opened:
10/1/2004
Business Started:
3/5/1905
Business Started Locally:
8/20/1930
Business Incorporated:
8/20/1930
Type of Entity:
Corporation
Alternate Names:
The American Automobile Association (Incorpororated)
AAA National
AAA
AAA Insurance Agency Inc
AAA Auto Insurance/ACS
Business Management:
LeeAnna Hopson, Director of Customer Relations
Chelsey Dodson, Complaint Handler

Additional Contact Information

Principal Contacts
LeeAnna Hopson, Director of Customer Relations
Customer Contacts
LeeAnna Hopson, Director of Customer Relations
Marshall L. Doney, President/CEO
Jason Hosaflook, CFO
David Polansky, Vice President
Frederick Lorenz, Secretary
Valerie Daniels-Carter, Chairperson
Donald K. Boswell, Director
Paula R. Collins, Director
William A. Mekrut, Director
Anthony J. Buzzelli, Director
Joseph J. Richardson Jr., Director
Steven K. Lindemann, Director
Douglas Kelly, Secretary
Robert T. Bouttier, Director
Erica Loiacono, Assistant Treasurer
John R. Galvin, Director
Thomas C. Wiedemann, Director
Chelsey Dodson, Complaint Handler
Fax numbers
Other Fax: (407) 384-2714
Other Fax: (407) 897-1305
Additional Phone Numbers
Other Phone: (352) 327-6251
Other Phone: (800) 926-4222
Other Phone: (407) 222-7000
Other Phone: (407) 384-2700
Other Phone: (407) 444-4240
Other Phone: (407) 444-4300
Other Phone: (800) 298-5222
Other Phone: (407) 894-3333
Other Phone: (407) 444-8371
Additional Email Addresses
Primary: Email this Business
Complaint: Email this Business
Inquiry: Email this Business
Sales: Email this Business

Additional Information

Other Resources
Department of Financial Services (FL)
200 E Gaines St
Tallahassee FL 32399
Phone Number: (877) 693-5236
www.myfloridacfo.com

Latest Reviews

  • Davis H

    "I received a letter from AAA Missouri stating: "Our records indicate that some service requests made by you or someone under your membership account appear to fall outside of the intended scope of ERS. This may include, but not limited to: Overusing or requesting services beyond what is considered reasonable during one membership term" I called and spoke to the appropriate department and asked what I'd done wrong." ... Read full review

  • KRISTA M

    "We have a 2023 Toyota Highlander Hybrid, We woke up to a dead starter battery about two months ago, had it replaced and it died a few weeks later. We were able to jump it, but it was dead again the next morning." ... Read full review

  • Michele B

    "I just waited 20 hours for a tow. I've been a member of AAA since 2018." ... Read full review

View all Reviews

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