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Find a Location

Crunch Fitness has 1 locations, listed below.

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    Business ProfileforCrunch Fitness

    Fitness Center

    At-a-glance

    Customer Reviews

    1.2/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    14 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    6846 Forest Hill Blvd, Greenacres, FL 33413
    BBB File Opened:
    3/21/2022
    Business Management
    • Silainy - Manager
    • Jeremy - General Manager
    Contact Information

    Principal

    • Silainy - Manager
    • Jeremy - General Manager

    Customer Contact

    • Silainy - Manager
    • Jeremy - General Manager
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Need to get in shape? BBB has tips for joining a gym

    Customer Complaints

    14 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/10/2024

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    I signed up for a gym membership at Crunch Fitness on April 2, 2024. However,due to medical circumstances, I decided to cancel my membership and wait until after my medical procedure. I explained this to the representative at the time of signing up, mentioning that I have a procedure coming up but would like to sign up for membership to get some exercise in, thinking this would help my body heal better and faster after the surgery. After careful thought, I decided that it may cause more problems. So, on April 5, 2024, I went back to Crunch Fitness to let the representative know that I changed my mind and would like to cancel my membership and wait until after I recover from the surgery. She advised me to speak with a manager because the 3-day cancellation period had expired on April 4. The manager, who was aware of the situation, left while I was there disputing the cancellation. I sent an email with the request to cancel on April 5, 2024, but still have not heard from anyone at Crunch Fitness, and my card has been billed. According to Florida Statutes,specifically Section ******* regarding health studio services contracts, I understand that I have the right to cancel a purchase within three days of the purchase date. This three-day period starts the day after the purchase, not the day of the purchase.

    Customer Reviews

    5 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Parker C

    1 star

    11/17/2023

    Manager lied to my face in order to get more money from me. We can sign up online but I have to show up in person to cancel? Then you stonewall me by making your bottom rung employees lie and delay me canceling my membership and threaten me to have debt collection agencies target me if I cancel through my bank. Your lying platitudes to look good and predatory market practices+contracts are sociopathic thug like behavior and anyone who can't afford being robbed of $400 or so should find a different gym

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