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Business Profile

Auto Appraiser

The St. Lucie Appraisal Co

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Appraiser.

Reviews

Customer Review Ratings

5/5 stars

Average of 39 Customer Reviews

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Review Details

  • Review fromChris G

    Date: 04/30/2024

    5 stars
    Very helpful. First with advise, and then service. thank you

    The St. Lucie Appraisal Co

    Date: 01/28/2025

    Your positive comments are much appreciated.
  • Review fromRaijean J

    Date: 04/19/2024

    5 stars
    Bravo for the exceptional work! From the moment I contacted St Lucie Appraisal **, I was impressed by their professionalism and dedication to helping me achieve a fair settlement for my claim. Their team of experts demonstrated a deep understanding of local market conditions, relevant laws, and insurance company practices, ensuring that my case was handled with the utmost care and expertise.The appraisal report provided by St Lucie Appraisal ** was comprehensive, meticulously detailing their methodology and supporting evidence for assessing the diminished value of my vehicle. Their thoroughness and attention to detail were truly impressive, and I felt confident knowing that I had a strong case thanks to their expertise.

    The St. Lucie Appraisal Co

    Date: 01/28/2025

    Thank you for your exceptionally kind words.
  • Review fromJonathan W

    Date: 03/23/2024

    5 stars
    I chose this appraisal company based on their unique methodology, and actually used the DV appraisal as evidence in small claims court. I won the case, so can definitely vouch for their services & effectiveness. Would definitely recommend them!

    The St. Lucie Appraisal Co

    Date: 01/29/2025

    You are one of the few who has elected to choose litigation over dealing with the insurance company red tape and other hindrances. All of our customers have come out on top when filing suit. Thank you for your review of our services.
  • Review fromDavid S

    Date: 03/15/2024

    5 stars
    ***** and the team did a great job! Progressive didn't offer a fair value on my Tesla Model X. ****************** wouldn't help at all, Progressive made it sound like I would get a lowball offer if I exercised my right to have an independent appraiser. After I hired The St. Lucie Appraisal Co they did come back with a lowball offer. Luckily ***** was there to guide me the entire time including filing a complaint with the *****************. In the end we won and got a higher value than what Progressive initially offered. Thank you St. Lucie Appraisal ***

    The St. Lucie Appraisal Co

    Date: 01/29/2025

    You should also be commended for taking the time to make an insurance department complaint for Unfair Claim Practices. Thank you for your review.
  • Review fromGeleene W

    Date: 03/01/2024

    5 stars
    The entire process took about 10 days. 1 week for St Lucie Appraisal ** to send us a report, and a few days for us to submit that report to the insurance company, where they immediately countered with their own estimate. We were advised that it was a fair settlement and it was excepted. I am very happy with the outcome of this service and highly recommend it to anyone who was not at fault for their cars damage. For an 18 month old SUV the diminished value offer was $4k for rear end damage, (bumper, rear gate, spare tire and rim all replaced)
  • Review fromBrian R

    Date: 02/20/2024

    5 stars
    We have a 2023 Lexus RX 350h that was damaged in a crash back in November. The damaged was repaired by a certified collision center and paid for by the insured that caused the crash insurance company, During the process of the repair I learned about Diminished Value. I contacted St Lucie Appraisal (Frank ********) for an evaluation of the vehicle and the damage to determine the diminished value as a result of the crash. The process in providing the necessary information was very easy and in about a week I received a comprehensive report back stating the diminished value, which I sent to the insurance company of the insured that cause the crash. Based on the report and my conversation with the claims representative, I was able to get a $6,000 settlement for diminished value. Frank (St Lucie Appraisal) was very professional and provided an outstanding report, which was key in getting the settlement. St Lucie Appraisal did an outstanding job in conducting the assessment and generating the report and also providing me with guidance on how to proceed with this claim, I sincerely appreciate Frank’s assistance, including our conversations during the process and prior to agreeing to the offer from the Insurance company to ensure that the offer was fair. THANK YOU FRANK! Highly recommend. Brian *******
  • Review fromMax K

    Date: 01/25/2024

    5 stars
    Super happy with the company and particularly *****. Helped me every step of the way when dealing with the insurance company and receiving a payment for the diminished value. Highly recommended.
  • Review fromBRAD B

    Date: 01/10/2024

    5 stars
    This company knows what they are doing. I received full payment for diminished value after i sent St. Lucie's Appraisal to the insurance company. Very satisified.
  • Review fromJosh W

    Date: 01/08/2024

    5 stars
    Absolutely stellar experience working with Frank at St Lucie Appraisal Co. After an accident I was involved in where another driver was at fault, I was referred to his services by a local dealership/repair shop. He was quick and comprehensive in establishing a diminished value report for my 2020 Tesla model 3P. He answered a ton of questions throughout the process, and even offered some guidance in terms of the small claims process. The insurance company originally offered me $2500 in diminished value and by taking some of his advice and after attending multiple pre-trial intervention sessions, I was offered a trial date. Just prior to the trial date, the insurance company (State Farm) offered the fully requested diminished value of nearly $7000. This win was largely result of the comprehensive diminished value report, created by Frank’s team, and all associated communications with the insurance company that he recommended I document throughout the process. Can’t say enough about how much I appreciated his guidance and expertise. Thanks Frank!
  • Review fromFrank P

    Date: 12/14/2023

    5 stars
    One of the most professional services Ive dealt with in years. They just saved me thousands of dollars.

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