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Business Profile

Major Appliance Dealers

BrandsMart USA
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BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for BrandsMart USA's headquarters and its corporate-owned locations. To view all corporate locations, see

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BrandsMart USA has 14 locations, listed below.

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    Customer Review Ratings

    1.13

    Average of 121 Customer Reviews

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    Review Details

    • Randy D

      Date: 09/03/2022

      On the evening of (9-2-22). I went to the store located at ***************************************************************************** I went to the store with the intention of exchange a defected Kareokee Machine that I purchased a few months ago with a warranty for 2 years . My ********** we decided to park at the back of the store and cross the street to walk around the shopping center at front and then comeback to the car get the Kareokee Machine and go inside the store to exchange the item . When we arrived at the parking lot the car was towed away We were in shock why they do that to customersWe walked inside the store to speak with the Manager ( *************************). But never got an apology from him or nothing . Not only that , there was another person talking that he never told us what was his position at the store and in top of that someone call the off duty cop that was outside doing nothing be present .. I needed a good explanation or this practice from the store or the security that called the towing company right away when we crossed the street in front of the store I showed them why I was there that evening, to make an exchange at the store so my car was taking away .. because a security made the assumed that we were people parking there and to go hang out at the shopping center .I so upset ..

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