Business ProfileforFedNat Insurance Company

FedNat has continually given me the run-around since I have had issues with my home (a new build when I moved in six years ago) that eventually developed issues with mold probably due to poor construction and possibly other unknown reasons; however, I live in *******, where mold growth is covered in HO insurance, but I was refused coverage and given a difficult time by some of the "professionals" that were sent to document and investigate my mold issues. I was never sent my check after my desk adjuster told me it would be sent 7-9 business days after our discussion to my knowledge. They sent someone to check the roof and the indoor ceiling water damage, as well as document, so everything was done correctly, and I was told I was covered for the hurricane damage. I called several times and sent an email with regards to not receiving the check, and never received a response from anyone. My desk adjuster was no where in site, and his phone extensions were not accurate. I was given two different extensions. I was told by several people in the customer service claim's department that they would escalate the issue and that they would make a manager aware, and, on a separate call, a supervisor aware of the situation with my claim. I was told to wait a few days for the call back in the beginning; then I was told to call back if no response. By this time my claim was already closed by FedNat without correspondence to my inquiries. Then I spoke to someone new and they said to wait two weeks. I waitedno check, email response, voicemails, etc. This company is a FRAUD. Not only have I been mistreated, but my claims have not been covered, I've been taken advantage of, mistreated by their vendors, and my check was never sent out (so I am led to believe). Thank You.