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Business Profile

Incentive Programs

RedeemVacations.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Incentive Programs.

Reviews

Customer Review Ratings

4.55/5 stars

Average of 253 Customer Reviews

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Review Details

  • Review fromLeon M

    Date: 06/18/2025

    5 stars
    Excellent customer service, and yes the vacation certificate is legitimate.
  • Review fromJessica H

    Date: 06/17/2025

    3 stars
    Won hotel stay on an online auction for a bargain, had to pay taxes and fees and also a resort fee when checking in so all in all probably was the same price maybe slightly cheaper then booking directly
  • Review fromDeon G

    Date: 06/17/2025

    5 stars
    Nice,relaxing, and Peaceful hotel. The staff was very friendly and helpful.
  • Review fromDemetrius M

    Date: 06/17/2025

    4 stars
    The room was nice but hard time to check in
  • Review fromElena B

    Date: 06/13/2025

    5 stars
    Amazing experience! Watched an hour long video for 5 nights for "free" in ********. You only pay taxes $395 during booking. Then $225? Or so at the hotel when checking in for amenities (ie resort fee). Picked the slightly higher rated hotel out of the 2 offered. It ended up being an iconic hotel. Best parts were the island hospitality of the front desk people and other staff, amazing location - walking distance to beach and shops. And bus lines. As well as the island decor. We saved over $800 doing this. 10/10 would do again. To book you just picked some available times. I think I booked in Nov for June vacation.
  • Review fromSharan R

    Date: 06/12/2025

    5 stars
    The representative was very helpful & professional! Highly recommend. Solved my issue in no time.
  • Review fromCharlotte R

    Date: 06/12/2025

    4 stars
    So far, my experience with Redeem Vacations has been positive.
  • Review fromAPRIL P

    Date: 06/11/2025

    5 stars
    **************** was very responsive and helpful. She provided all the details that I needed to book my trip and offered additional assistance in the process.
  • Review fromSonya R

    Date: 06/10/2025

    5 stars
    ***** was extremely helpful in helping me set up a new payment date. She was fast in responding and taking care of my billing date. I appreciated her promptness in getting it done.
  • Review fromLatoya T

    Date: 06/09/2025

    5 stars
    The customer service representative was very helpful in answering questions, and making changes to me reservations very quickly.

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