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Business Profile

Cell Phones

U2C Mobile

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Cell Phones.

Reviews

Customer Review Ratings

4.43

Average of 7 Customer Reviews

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Review Details

  • sim c

    Date: 10/30/2025

    Broken Promises, No Refund Untrustworthy Business Practices I am filing this complaint to warn others about my experience with U2CMOBILE. I have contacted this company multiple times regarding a refund that was clearly promised but never delivered. Despite repeated assurances from their representatives that the refund was being processed or would arrive soon, but time promised long overdue and I have received nothing.I gave this business multiple chances to make things right, but its clear they have no intention of honoring their commitments. Their lack of accountability and transparency is unacceptable.Each time I reached out, I was met with the same empty promises and excuses but no real action or resolution. Their customer service appears to be trained in stalling tactics rather than solving problems. This kind of behavior feels dishonest and unprofessional.I am sharing my experience here so others can be aware of their deceptive refund practices before trusting this company with their money. I strongly advise potential customers to proceed with extreme caution or avoid this business altogether

  • Justin G

    Date: 02/11/2024

    They have incredible speed compare with other providers. Great Internet service, good plans to choose from with good value. Their customer service team is amazing! Very responsive and efficient! Highly recommend!

  • Jean E

    Date: 01/26/2024

    Ultimate care. Was very responsive when we needed support. I haven't ever had an issue that wasn't fixed on the same day, and usually within the hour. I've been using U2 Connect Now for the internet for around 3 years now, and it's been great! The service is beyond fantastic. Can't recommend enough!

  • Aundre W

    Date: 01/15/2024

    Used them years ago, had to leave a review. The service is ***************** easy, speed is great and their tech support is very helpful and responds quickly. I have nothing but good things to say about U2 Connect. Supporting not only a local business, but one with an easy customer experience has also been very refreshing. Thank you!

  • John S

    Date: 09/21/2023

    I recently signed up for U2 Connect Now for ***************** The rep I spoke with was awesome and customer service went the extra mile to expedite the setup process as fast as they could within a week. Overall, a pleasant experience so far with stable connectivity.

  • Katya F

    Date: 09/18/2023

    Excellent service with good coverage and great speeds, which was more than enough. Customer service was reliable and explained the simple process of picking up and dropping the device, and the customer service person responded immediately to all my queries.

  • Tara T

    Date: 09/11/2023

    The best connection and the fastest speed. I have never had any issues and if there was a problem, service would be provided nice and quick. Keep up the great work!

U2C Mobile is NOT a BBB Accredited Business.

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