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Business ProfileforLocal Search Group LLC
At-a-glance
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Business Details
- Location of This Business
- 2188 W Atlantic Ave, Delray Beach, FL 33445-4657
- BBB File Opened:
- 5/2/2018
- Years in Business:
- 6
- Business Started:
- 12/4/2017
- Business Incorporated:
- 12/4/2017
- Type of Entity:
- Limited Liability Company (LLC)
- Business Management
- Mr. Anthony Tursi, Manager
- Contact Information
Principal
- Mr. Anthony Tursi, Manager
Customer Contact
- Mr. Anthony Tursi, Manager
- Additional Contact Information
Email Addresses
- Primary
Customer Complaints
4 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
10/27/2023
- Complaint Type:
- Product Issues
- Status:
- BBB unable to locate business
Customer Reviews
5 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Henry N
10/30/2023
Local Search Group LLC Response
12/12/2023
We appreciate the opportunity to address the concerns you've raised in your recent review. Firstly, we value your feedback and take every customer experience seriously.
We understand your frustration regarding the situation with our services and the subsequent chargeback initiated with your credit card company. As we've previously communicated, this case is presently in arbitration due to the chargeback involving services that were diligently provided as per our agreed-upon terms.
To safeguard our merchant processing rights, we've taken the necessary steps by providing your bank with comprehensive documentation. This documentation includes a detailed account of the work executed on your behalf, as well as the contractual agreement you willingly signed. This agreement explicitly outlines the non-refundable nature of funds once the marketing program has commenced, a clause agreed upon without coercion.
We'd like to reiterate our commitment to resolving this matter amicably. Initially, upon your request for a refund, we were willing to halt the $149 monthly billing until you had recovered the initial costs of entering our program, effectively offering approximately 10 months of complimentary marketing services.
We value your business and aim for customer satisfaction. We genuinely regret any inconvenience caused and remain open to resolving this issue promptly and equitably.
Please feel free to reach out to us directly at our *************************** if you'd like to discuss this matter further or require additional information.
Thank you for your understanding.
Sincerely,
The Team at Local Search Group
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