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Business Profile

Mobile Phone Service

Hello Mobile Telecom LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Mobile Phone Service.

Reviews

Customer Review Ratings

3.33

Average of 96 Customer Reviews

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Review Details

  • Roberta Y

    Date: 05/19/2024

    This is My first month and So far so good!!

    Hello Mobile Telecom LLC

    Date: 09/17/2024

    Good morning, 

    We have received and reviewed your 5-STAR BBB Review of Hello Mobile and we are pleased to hear about your experience with our service and are happy to hear that you are enjoying the service! Thank you for your feedback and taking the time to leave us this review about Hello Mobile!

    Sincerely,

    Hello Mobile

  • Dennis M

    Date: 05/14/2024

    Great connection. Great service. All at an affordable price. Can't beat it.

    Hello Mobile Telecom LLC

    Date: 05/16/2024

    Hello ******,

    We have received and reviewed your BBB Review of Hello Mobile and we are pleased to hear about your experience with our service.
    This review made our day! We are grateful to have you as a loyal customer. At ******************************************* we strive to provide exemplary customer service to the entire ******************************************* family.

    Sincerely,
    Hello Mobile

  • Manish M

    Date: 05/07/2024

    Great surprise free month. Great connectivity and service. So easy to set up and use. Definitely recommend it ??

    Hello Mobile Telecom LLC

    Date: 05/08/2024

    Hello Manish,

    We have received and reviewed your BBB Review of Hello Mobile and we are pleased to hear about your experience with our service.
    This review made our day! We strive to provide exemplary customer service to the entire ******************************************* family.

    Sincerely,
    Hello Mobile 

  • Caitlin K

    Date: 03/30/2024

    ABSOLUTE NIGHTMARE of a company. I ordered 3 unlimited lines. Only one sim shipped. The customer service agent assured me my other two **** would ship "at some point". I requested a supervisor and after staying on the line for an HOUR I am told that I didn't request the other sim cards, when I ordered THREE sim cards and THREE new lines with Hello Mobile. I requested a refund and they couldn't tell me when I would be receiving the refund. ABSOLUTE NIGHTMARE. Avoid. There are better companies. These guys may be cheap, but you get what you pay for.

    Hello Mobile Telecom LLC

    Date: 04/01/2024

    Hello Caitlin, 

    We have received and reviewed your BBB Review of Hello Mobile and would like to extend our apologies for any inconvenience that you may have experienced with our services.

    Thank you for contacting us a representative from Hello Mobile's support team will be in contact with you regarding your inquiry.

    We appreciate you taking the time to work with us and allowing us to resolve this issue. We strive to provide exemplary customer service to the entire ******************************************* family.


    Sincerely, Hello Mobile

     

  • Luther W

    Date: 03/19/2024

    Great company. Great service. I have been very satisfied with Hello Mobile since switching my service to them

    Hello Mobile Telecom LLC

    Date: 03/20/2024

    Hello Luther, 

    We have received and reviewed your BBB Review of Hello Mobile and we are pleased to hear about your experience with our service and are beyond happy to hear that you enjoy it! Thank you for your feedback and taking the time to leave us this 5-STAR review about Hello Mobile!

    Sincerely,

    Hello Mobile

  • Michelle J

    Date: 03/17/2024

    This was the best decision to switch to Hello Mobile service from my previous. My friend told me about this so I tried it out and I am staying with them for sure. Great service and no issues!!

    Hello Mobile Telecom LLC

    Date: 03/20/2024

    Hello ********, 



    We have received and reviewed your BBB Review of Hello Mobile and we are pleased to hear about your experience with our service and are beyond happy to hear that you enjoy it! Thank you for your feedback and taking the time to leave us this 5-STAR review about Hello Mobile! Customers like you keep us in business, and we look forward to continuing to provide you with service!



    Sincerely,



    Hello Mobile

  • Zoey B

    Date: 02/27/2024

    No issues. No BS. love that I can accomplish what I need to do on their website without being bogged down by useless ads and gotchas.

    Hello Mobile Telecom LLC

    Date: 05/09/2024

    Hello Zoey,

    We have received and reviewed your BBB Review of Hello Mobile and we are pleased to hear about your experience with our service. 
    Thank you for sharing your review with us and the community.
    Sincerely, 
    Hello Mobile

  • Ren B

    Date: 01/29/2024

    The only thing I lost access to with switching to Hello Mobile is visual voicemail. I am not complaining too much because $5/mo is less than my ******* subscription. Otherwise, it's great service for my second line and sometimes has a much better signal than my primary service.

    Hello Mobile Telecom LLC

    Date: 01/30/2024

    Hello Ren, 
    We have received and reviewed your BBB Review of Hello Mobile and we are pleased to hear about your experience with our service. Thank you so much for taking the time to leave an excellent rating! We really appreciate you being a customer and helping to share the word about us.
    Sincerely, 
    Hello Mobile

  • Tzvi K

    Date: 01/14/2024

    Low cost service, not bad quality, well done Keep it up!

    Hello Mobile Telecom LLC

    Date: 09/18/2024

    Hello ****,

    We have received and reviewed your 3-STAR BBB Review of Hello Mobile and we are pleased to hear about your experience with our service ! Thank you for your feedback and taking the time to leave us this review about Hello Mobile!

    Sincerely,

    Hello Mobile

  • Maria F

    Date: 12/24/2023

    Excellent service! Recommend this service to all. It works great even in old phones like iPhone 8.

    Hello Mobile Telecom LLC

    Date: 12/27/2023

    Hi *****,

    We have received and reviewed your BBB Review of Hello Mobile and we are pleased to hear about your experience with our service and are beyond happy to hear that you enjoy it! Thank you for your feedback and taking the time to leave us this 5-STAR review about Hello Mobile!

    Sincerely,

    Hello Mobile

Hello Mobile Telecom LLC is NOT a BBB Accredited Business.

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