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Business Profile

Threat and Fraud Assessment

Home Title Lock

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Threat and Fraud Assessment.

Reviews

Customer Review Ratings

3.26

Average of 42 Customer Reviews

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Review Details

  • Ryan L

    Date: 10/04/2024

    Signed up for this service but never received my "Comprehensive Title Report" that was supposedly a $100 value. They make it VERY difficult to cancel. You can't cancel in the login portal and must email customer service. When I emailed to cancel they asked me if I was sure and to confirm my decision THREE times before processing the cancellation. They did not honor the free 30 days after cancellation. Very shady tactics. They do not have my trust

  • George S

    Date: 08/18/2024

    When I inquired about Home Title Lock I spoke with ****** ********, who was able to answer all my questions. He was very helpful and extremely knowledgeable about the circumstances under which someone would be able to surreptitiously steal the title of my home through nefarious means. I was somewhat skeptical at first, but the more he explained the scenarios that have taken place in the past, the more I realized that this is a very real possibility. Given the nature of what scammers are doing these days, and how easy it is to file the necessary documents, it became clear that this was a very worthwhile investment. ****** was a huge help, and the process of signing up for this protection only took a few minutes. I highly recommend Home Title Lock, its a very affordable and easy way to monitor the title to someones home and property. It was great to work with ******, and the company has a solid track record.

  • Wallace W

    Date: 08/12/2024

    I am very happy with the service so far. I now have peace of mind that my title is protected.

    Home Title Lock

    Date: 08/13/2024

    Hi *******! Thank you for your review -- we're happy to be of service and to lock in your peace of mind!

  • Kay C

    Date: 08/12/2024

    The Home Title Lock team is helpful and knowledgeable. They have always been very transparent and answered all of my questions accurately. I appreciate all they do for their customers.

    Home Title Lock

    Date: 08/13/2024

    Thank you so much, ***! That's absolutely what we strive for and we're very happy to be of service!! 

  • Elizabeth M

    Date: 06/21/2024

    Spoke with Mariah on the phone earlier today, she was very helpful and kind! 

  • Mark G

    Date: 06/21/2024

    Very professional, on top their game! It would be foolish to not have home title lock. The cost is peanuts to protect your home so its an easy decision. Im a lifetime member!

    Home Title Lock

    Date: 06/23/2024

    Thank you for your review, ****! We're so glad to be of service and to have you with us for life! ??

  • Leslie P

    Date: 06/21/2024

    When I have a problem and call Home Title Lock they are very responsive. I get to speak to a real person without having to answer a bunch of automated questions, or be on hold a long time. I really appreciate the monitoring service because I have more than one property.

    Home Title Lock

    Date: 06/23/2024

    Hi ******! We are so glad that you had a good experience with our team! We're happy to be of service and we're glad to give you the confidence and peace of mind that comes with talking to real people and not recordings!

  • Carolyn S

    Date: 06/12/2024

    ****** was very professional and very informative., and I appreciate his expertise.

    Home Title Lock

    Date: 06/13/2024

    Thank you for your review, *******! We're so happy you had a great experience with ****** and we're happy to be of service!

  • Joan W

    Date: 06/03/2024

    I have had Home Title Lock for a few years on two houses. Very pleased with the service.

    Home Title Lock

    Date: 06/05/2024

    Thank you for your review, ****! We're glad to be of service!

  • Joan P

    Date: 04/15/2024

    Received notice today from my bank that $200+ dollars had been removed from my account. Upon investigating, determined it was home title lock. It would be nice if they sent out an email beforehand, stating a withdrawal payment would soon be due. Advance notice please or am cancelling my account.

    Home Title Lock

    Date: 04/17/2024

    Hi ****!

    Although our membership autorenewal policy is stated during sign-up as well as in all HTL emails, I completely understand your concern. Although most subscriptions plans (IE internet or phone services, video streaming services, etc.) don't send reminders prior to every renewal, only charge receipts, I absolutely see the benefit of a reminder email that goes out to our 1-year or 4-year subscription members due to the amount of time in between renewals!

    I've discussed this with our development team and we've prioritized adding an option for our long-term subscription members to receive reminders for upcoming auto renewals.

    Thank you for your feedback, as this is one of the best ways to make our system better for our Customers! If you ever have any other questions, concerns, or feedback, please feel free to call us at **************.

    Have a lovely rest of your week!

Home Title Lock is NOT a BBB Accredited Business.

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