Business ProfileforCape Coast Pressure Cleaning LLC

On or about, late November or early December, I Hired Cape Coast Pressure Cleaning to: clean, add sand where needed and seal the pavers on my driveway. Mr. Bryan M**** (owner of Cape Coast Pressure Cleaning), who I have used several times in the past for pressure cleaning my driveway, recommended that I have my driveway sealed. He claimed it would prolong the life of the pavers and keep them from getting moldy and shifting. In late March / early April, I noticed the sand he put down and sealed between the Pavers were beginning to wash away. I immediately called him and he never returned my call or any other calls until I finally threatened him with contacting the BBB. He finally came out in May, looked it over and said he would take care of it within the next couple of weeks. I mentioned that would be great and additionally, I would be on vacation until the end of June and he could do it in that time frame, if for some reason he couldn't get to it before then. Upon returning from my vacation, I noticed that nothing was done with my driveway. I called Mr. M**** a few different times and never received a call back. I finally sent him an email mentioning that I would be contacting the BBB and have still heard nothing from. In my opinion, a fair settlement would for his company to remedy the driveway problem mentioned above or refund my money. An apology for blowing me off would also be nice. Thank you in advance for your help in this matter. *** ******