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Customer Review Ratings
Average of 61 Customer Reviews
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Review fromJoan M
Date: 07/31/2025
5 starsThe technician (**** ******) did a magnificent job. He was knowledgeable, courteous and professional. He had to complete the job in 2days and he did not complain about it. He is a hard working person and I hope his company realized that. I would recommend him to anyone
Global Cooling
Date: 08/01/2025
Thank you so much for your wonderful feedback about ****! We're thrilled to hear he delivered exceptional service with knowledge, professionalism, and courtesy. **** truly is a dedicated technician who always goes above and beyond, and we're glad you noticed his hard work. We'll be sure to recognize him for this outstanding job. We greatly appreciate your recommendation!Review fromAl B
Date: 07/22/2025
5 starsIt was great talking to ******** in the office who set us up for service and a contract as she went through every detail and answered all our questions. She sent over **** ****** who took the time to explain every little detail of what he found and how to take care of these problems then proceeded to do a complete maintenance scan and resolve any problems he found while explaining ever step he took in detail. **** was extremely professional and very well versed in customer service. It was a pleasure to have him here compared to service techs we had back in ** who would always say you need a new system instead of taking care of the problem and explaining proper maintenance. As far as Im concerned, Global Cooling is the type of company I want to do business with. Thank you Global Cooling!Global Cooling
Date: 07/23/2025
Thank you so much for your thoughtful and detailed review! Were thrilled to hear that ******** was able to guide you through everything clearly and get you set up with ease. **** is truly one of our best, and its great to know he took the time to walk you through each step and provide thorough service. We take pride in being honest, transparent, and solutions-focused, so your kind words really mean a lot. We're grateful for the opportunity to serve you and look forward to being your go-to **** company for years to come!The Global Cooling TeamReview fromNelson V
Date: 07/11/2025
5 starsTechnician *** was very professional, courteous, and informative. He diagnosed the issue, fixed it promptly and cleaned everything up. Very pleased with this service.Global Cooling
Date: 07/14/2025
Thank you so much for your kind words and for taking the time to share your experience. Were thrilled to hear that *** provided professional, courteous, and informative service, and that everything was resolved promptly and neatly. Your satisfaction means a lot to us. We appreciate your business and look forward to serving you again in the future!Review fromSandy D
Date: 06/30/2025
5 starsI have an aunt with moderate Alzheimers. These people were kind, courteous, quick to respond competently to her air conditioning problems. So happy she was not sitting in a hot house in July!!!!!Review fromJoanie H
Date: 06/23/2025
5 starsI had an excellent experience today with my service call with Global Cooling. Cali ******** is the best, he was professional, very knowledgeable n he did a great job with a repair. If I ever need a service call again I will definitely request that Cali ******** be sent out to my house.Global Cooling
Date: 06/24/2025
Thank you so much for the kind words! Were thrilled to hear you had an excellent experience with your service call. Cali ******** is truly one of the best, and were lucky to have him on our team. Well be sure to share your feedback with him! If you ever need us again, well be happy to send Cali your way. Thanks again for choosing Global Cooling!Review fromZulfiqar B
Date: 06/18/2025
5 starsWe were overseas when our AC went out, Global Cooling came out fixed the issue, which turned out to be a small electrical problem that they easily fixed. After dealing with some less than reputable companies in the area, I really appreciate their integrity, and customer service. They even spent extra time making sure our cat was safely in the house, absolutely above and beyond.Global Cooling
Date: 06/19/2025
Thank you so much for the kind words and thoughtful review! Were so glad we could help while you were overseas and get your AC issue resolved quickly. It means a lot to hear that our teams integrity and customer service stood out, especially after your experience with other companies. And of course, making sure your cat was safe and comfortable was absolutely part of the job pets are family too! We appreciate your trust and look forward to helping you again whenever you need us. The Global Cooling TeamReview fromGinger B
Date: 06/17/2025
5 starsI had a great experience today with Global Cooling. They were able to work me in at the last minute when our system was overflowing. Avie was friendly and professional and fixed our system quickly. He even brought a goodie bag! Ill be using Global Cooling in the future for our HVAC needs.Global Cooling
Date: 06/19/2025
Hi ******. This is *** the owner of Global Cooling. We really appreciate the kind words that you had for ****. Glad you enjoyed the goodie bag as well.. ********* and we look forward to your next service!Review fromMICHAEL B
Date: 06/05/2025
5 starsGot here first thing as promised. Very clean installation. Extremely happy with serviceGlobal Cooling
Date: 06/06/2025
Thank you for the great feedback! We're so glad to hear that everything went smoothly and that you're happy with the installation and service. Our team takes pride in being prompt, professional, and clean with every job. We truly appreciate your support and look forward to helping you again in the future! The Global Cooling TeamReview fromJeff H
Date: 06/05/2025
5 starsWe always receive timely and friendly service with Global Cooling! Thank you!Global Cooling
Date: 06/06/2025
Thank you so much for the kind words and support! Were thrilled to hear youve consistently received timely and friendly service from our team at Global Cooling. Your satisfaction means the world to us, and we truly appreciate you taking the time to share your experience. Were always here when you need us! The Global Cooling TeamReview fromFabian L
Date: 06/03/2025
5 starsGreat experience with people outstanding work performance and they are very straightforwardGlobal Cooling
Date: 06/05/2025
Hi ******. This is *** the owner of **. I wanted to thank you for the compliment in regards to our technicians. It's always a great thing when our customers appreciate us and our work. We appreciate your loyalty as a customer and please let us know if you need anything else. Take care!
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