Reviews
Customer Review Ratings
Average of 60 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromAl B
Date: 07/22/2025
5 starsIt was great talking to ******** in the office who set us up for service and a contract as she went through every detail and answered all our questions. She sent over **** ****** who took the time to explain every little detail of what he found and how to take care of these problems then proceeded to do a complete maintenance scan and resolve any problems he found while explaining ever step he took in detail. **** was extremely professional and very well versed in customer service. It was a pleasure to have him here compared to service techs we had back in ** who would always say you need a new system instead of taking care of the problem and explaining proper maintenance. As far as Im concerned, Global Cooling is the type of company I want to do business with. Thank you Global Cooling!
Global Cooling
Date: 07/23/2025
Thank you so much for your thoughtful and detailed review! Were thrilled to hear that ******** was able to guide you through everything clearly and get you set up with ease. **** is truly one of our best, and its great to know he took the time to walk you through each step and provide thorough service. We take pride in being honest, transparent, and solutions-focused, so your kind words really mean a lot. We're grateful for the opportunity to serve you and look forward to being your go-to **** company for years to come!The Global Cooling TeamReview fromNelson V
Date: 07/11/2025
5 starsTechnician *** was very professional, courteous, and informative. He diagnosed the issue, fixed it promptly and cleaned everything up. Very pleased with this service.Global Cooling
Date: 07/14/2025
Thank you so much for your kind words and for taking the time to share your experience. Were thrilled to hear that *** provided professional, courteous, and informative service, and that everything was resolved promptly and neatly. Your satisfaction means a lot to us. We appreciate your business and look forward to serving you again in the future!Review fromSandy D
Date: 06/30/2025
5 starsI have an aunt with moderate Alzheimers. These people were kind, courteous, quick to respond competently to her air conditioning problems. So happy she was not sitting in a hot house in July!!!!!Review fromJoanie H
Date: 06/23/2025
5 starsI had an excellent experience today with my service call with Global Cooling. Cali ******** is the best, he was professional, very knowledgeable n he did a great job with a repair. If I ever need a service call again I will definitely request that Cali ******** be sent out to my house.Global Cooling
Date: 06/24/2025
Thank you so much for the kind words! Were thrilled to hear you had an excellent experience with your service call. Cali ******** is truly one of the best, and were lucky to have him on our team. Well be sure to share your feedback with him! If you ever need us again, well be happy to send Cali your way. Thanks again for choosing Global Cooling!Review fromZulfiqar B
Date: 06/18/2025
5 starsWe were overseas when our AC went out, Global Cooling came out fixed the issue, which turned out to be a small electrical problem that they easily fixed. After dealing with some less than reputable companies in the area, I really appreciate their integrity, and customer service. They even spent extra time making sure our cat was safely in the house, absolutely above and beyond.Global Cooling
Date: 06/19/2025
Thank you so much for the kind words and thoughtful review! Were so glad we could help while you were overseas and get your AC issue resolved quickly. It means a lot to hear that our teams integrity and customer service stood out, especially after your experience with other companies. And of course, making sure your cat was safe and comfortable was absolutely part of the job pets are family too! We appreciate your trust and look forward to helping you again whenever you need us. The Global Cooling TeamReview fromGinger B
Date: 06/17/2025
5 starsI had a great experience today with Global Cooling. They were able to work me in at the last minute when our system was overflowing. Avie was friendly and professional and fixed our system quickly. He even brought a goodie bag! Ill be using Global Cooling in the future for our HVAC needs.Global Cooling
Date: 06/19/2025
Hi ******. This is *** the owner of Global Cooling. We really appreciate the kind words that you had for ****. Glad you enjoyed the goodie bag as well.. ********* and we look forward to your next service!Review fromMICHAEL B
Date: 06/05/2025
5 starsGot here first thing as promised. Very clean installation. Extremely happy with serviceGlobal Cooling
Date: 06/06/2025
Thank you for the great feedback! We're so glad to hear that everything went smoothly and that you're happy with the installation and service. Our team takes pride in being prompt, professional, and clean with every job. We truly appreciate your support and look forward to helping you again in the future! The Global Cooling TeamReview fromJeff H
Date: 06/05/2025
5 starsWe always receive timely and friendly service with Global Cooling! Thank you!Global Cooling
Date: 06/06/2025
Thank you so much for the kind words and support! Were thrilled to hear youve consistently received timely and friendly service from our team at Global Cooling. Your satisfaction means the world to us, and we truly appreciate you taking the time to share your experience. Were always here when you need us! The Global Cooling TeamReview fromFabian L
Date: 06/03/2025
5 starsGreat experience with people outstanding work performance and they are very straightforwardGlobal Cooling
Date: 06/05/2025
Hi ******. This is *** the owner of **. I wanted to thank you for the compliment in regards to our technicians. It's always a great thing when our customers appreciate us and our work. We appreciate your loyalty as a customer and please let us know if you need anything else. Take care!Review fromIA S
Date: 05/29/2025
5 starsI am very pleased with the Global Cooling ******************* provided today by Technician ****** and ****. ****, explained to us an additional system service that will enhance cleaner air quality in our home. Both technicians were pleasant to deal with and informative of the services provided; and also gifted us with two coffee mugs. ??Global Cooling
Date: 05/30/2025
Greetings Mrs. *********** the owner of Global Cooling, I wanted to personally thank you for your kind words about our technicians, **** and ******. We truly appreciate your loyalty and are so glad to hear you enjoyed the special mugs!Take care and thank you again for being a valued customer.Warm regards,*** *****
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.