Reviews

Review Details

• Review fromRonald P

  Date: 02/14/2024

  1 star
  This place has horrible service. They will lie to you. They will not do what you asked them to do. Instead, they will look for the most expensive repair and tell you that it is what you need. Save your money and take your car somewhere else. Sam and Mark mistreated me as if they were doing me a favor. I paid $5600. After picking up the car, it is still making noise indicating that the front axles still need to be replaced. The coolant wasn’t flushed, I have a coolant error message on the dashboard. The car hard shifts at times. Read my horrific experience: I called and asked that I need both front axles (left and right) replaced, and the radiator flushed. He told me it will be $900 for each side. I brought the car in. After 3 days, I called him. He said that the axles never fail in this type of car and the transmission needs to be rebuilt. He asked me, how do I know that the axles are bad? I told him that the dealership told me. With persistence, he let me know that I do not need to change the axles and the transmission needs to be rebuilt. I said okay, how much would that cost me. He said $3000. I said okay and that I also need the radiator flushed. He said no problem. I called him twice a week to get an update. Every time I called; he told me that the car would be ready in 3 days. About 1 and a half weeks later, he let me know that the torque converter needs to be replaced. He told me that it would be ready in 3 days. After 3 days, he told me to stop calling him and that he would call me. After a week, I called him, he told me that the valve body needs to be rebuilt because he doesn’t like the way the car shifts between 2nd and 3rd gear. About 1 and a half weeks later, he called me to let me know that the car is ready to be picked up. Suddenly, he’s aggressive and is calling me every hour. They kept the car for about 4 weeks. I incurred additional expenses for transportation to and from work.

• Review fromCurtis M

  Date: 01/22/2024

  1 star
  I brought my **** ***** MX3 to Aamco in Clearwater on Hwy 19 for a transmission rebuild. With over ******* miles on the car, it was time for this *********************.Initially, Aamco quoted a range of $2,600 to $3,200 for the rebuild. After a week in their care, I picked up the car for the final cost of $3,199.63. Although pleased initially, I noticed the car was shifting hard. Aamco reassured me that it was normal for a newly rebuilt transmission.However, the shifting issues persisted, and occasionally gears wouldn't engage. Despite being within the 18-month, 18,000-mile warranty, Aamco insisted nothing was wrong after multiple checks. Suspicious, I sought a second opinion from ***************, revealing that my transmission was never rebuilt.Pro Care confirmed the need for a transmission redo. Confronting Aamco with evidence from ***** and ********* they admitted to fraud. Aamco rectified the issue, reimbursing us for diagnostic fees and providing a 3-year unlimited mile warranty.Unfortunately, the ordeal didn't end there. Aamco's faulty reinstallation led to a loose transmission bolt and a muffler leak. Pro Care estimated the muffler repair at $175.55. Aamco covered this cost upon our return.Despite Aamco's claims of a stellar BBB rating, they only had 2 one-star reviews, and the business is not BBB accredited. Be cautious when considering Aamco for your automotive needs

• Review fromrochelle s

  Date: 10/07/2022

  1 star
  This is not a shop you want to go to. They are not quick on getting the work completed and have in my mind, not done a good job of attempting to do the work. They were to work on my transmission and its now been 10 months and I can't drive my car. Its never worked right since they accepted the job and when I call and say I can't shift into gear they say there's nothing wrong. I also needed to have my power steering worked on and they refused to do the work. Instead they sold me on new conditioning (fluid) when they could see there was a huge crack in the plastic container that held the fluid. They charged me for work they knew wasn't going to fix the issue (not very ethical) and again....who turns down work when I'm willing to pay?? They have lots of excuses, do not return calls or make them. They do not give updates on the work but they do like to drive the vehicles since I got mine back with a lot less fuel than when I dropped it off. Every time I have dropped the car off (towed mostly) its been MONTHS until I get the car back...and it still doesn't work. Do yourself a favor and go anywhere else!! I would give negative stars if I could.