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Business Profile

Health Products

Nutraition

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Health Products.

Complaints

This profile includes complaints for Nutraition's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Nutraition has 12 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Nutraition

      Clearwater, FL 33760-4022

    • Nutraition

      936 S 490 W Pleasant Grove, UT 84062-3730

    • Nutraition

      699Lewelling Blvd #146 #440 San Leandro, CA 94679

    • Nutraition

      1777 Abram Ct # 1871 P.O. Box 1877 San Leandro, CA 94577-7008

    • Nutraition

      1777 Abram Ct # 2001 San Leandro, CA 94577-7011

    Customer Complaints Summary

    • 223 total complaints in the last 3 years.
    • 124 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:08/27/2024

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I made a one time purchase and I continue to get product and charges.I want it to stop.

    • Initial Complaint

      Date:08/26/2024

      Type:Delivery Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      August *******/ for $****** which I did not order. I had ordered the same thing from Ship Joy which I was trying to ship back but could not find any information on That on cost me ****** and another ***** Tracking number for NUTRAITION **** ******************** 81 Tracking number for SHIP JOY **** ******************** 92 I JUST WANT MY MONEY RETURNED MY bank couldn't find anything on them. When I ordered the first one I thought it would only be $90.00 When I found that actual cost that's when I got my bank involved. I did open the first gummy pack and detox pill they did not work. I thought I was getting the ***** ********* mummy's but I got scammed

    • Initial Complaint

      Date:08/23/2024

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I ordered 1 bottle of Keto Gummies. When I received the order there was not one but 7 bottles. 3 of some kind of detox which I did not order and 3 other of the gummies. I only ordered 1. There were 2 charges on my debit card. One for $59.85 and another for $199.85. This is plain robbery. These people are crooks.

    • Initial Complaint

      Date:08/22/2024

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Cancelled a subscription using ************. Was told the subscription was cancelled but they could not refund the $$ because the product had already been shipped. Given a Reference #*******. Told to call when next shipment arrived and they would indicate how to return product and refund charge. Have made 5 calls to that number, left messages, no call back. Phone number on bottle of product (KETO+ACV) was called *************) and there were at least 7 promotion messages, then flipped to the first one again. There is currently a "pending" charge to my bank acct for $14.95. I will contact the bank about blocking this and further transactions, but there is still $159 and some change outstanding. I see many complaints about this company.

    • Initial Complaint

      Date:08/22/2024

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I just received a package containing 5 bottles of Glyco Renew that I did not order. I do not want them and I do not want to be charged. Have not been able to reach a person to talk to about this shipment.

    • Initial Complaint

      Date:08/22/2024

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On August 13, 2024 I purchased two bottles of Keto AVC. They gave me a third bottle for free. When I entered my credit card the total was $53.00. They billed me $159.85.After entering my credit card information, another window opened to try to get me to purchase another product. The only option on the page was to click Rush Order. Since I didnt want to purchase another product I closed the browser.I checked my bank account and saw that I was billed $159.85. I immediately called the number listed on my bank statement. I was told my information would passed on to the company. I called my bank the next day and submitted a claim.I received my order on 8/21/2024. I only received the 3 bottles that I agreed to purchase for $53.I did not receive a call back from the company.

    • Initial Complaint

      Date:08/21/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Re: pkg received from Nutraition *************************************************************** containing 5 bottles of vitamin gummy supplements. I did not order these. This is the 3rd pkg I've received and they're charging my credit card on the 12th of each month. The first pkg i opened not knowing what it was and then realized i didn't order it but couldn't send back since pkg was opened. I called my bank in July, told them i didn't order, filled out dispute form, asked to change card#, girl at bank forgot to close card. I received another shipment a few days ago. Checked bank acct. Charged again $199. Went to bank. Filled a dispute form. This time got new credit and debit cards. I did not order these pkgs of supplements. I order things thru amazon, **** and **** and wonder if they could have gotten my credit card# off Temu. Will not order from temu anymore. I think it's China located company.

    • Initial Complaint

      Date:08/21/2024

      Type:Delivery Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Charged and recieved for a package that i didnt order

    • Initial Complaint

      Date:08/21/2024

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      So $29.97 plus $20 will be deducted from the $99.99 I paid? Meaning I could only get about $50 back? Sounds like you don't stand by your product when customers don't get the results you advertise. First of all, I was told I would pay for 3 and get 2 free. Then I was NOT told I was charged $149.99 until I called to cancel, within 2 minutes of ordering. The person said the order was already in process so I couldn't cancel without a FEE!!! Then I asked how much the order was charged. Instead of buy 3 get 2 free, I was told I got charged about $30 for each 5!!! The order took about 2 weeks to come. Now you only want to refund less than $50!!! What a SCAM!!!! I WILL BE REPORTING YOUR COMPANY AND PURSUING FURTHER ACTION. UNACCEPTABLE!!! This company used ***** ******** name, I believe falsely. Making it seem like she lost all her weight using these gummies!

    • Initial Complaint

      Date:08/21/2024

      Type:Order Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Didnt order additional items just received more unopened need to return asap please reply to my email

    Nutraition is NOT a BBB Accredited Business.

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