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Business Profile

Health Products

Nutraition

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Health Products.

Complaints

This profile includes complaints for Nutraition's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Nutraition has 12 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    • Nutraition

      Clearwater, FL 33760-4022

    • Nutraition

      1777 Abram Ct # 2001 San Leandro, CA 94577-7011

    • Nutraition

      936 S 490 W Pleasant Grove, UT 84062-3730

    • Nutraition

      699Lewelling Blvd #146 #440 San Leandro, CA 94679

    • Nutraition

      1777 Abram Ct # 1871 P.O. Box 1877 San Leandro, CA 94577-7008

    Customer Complaints Summary

    • 223 total complaints in the last 3 years.
    • 129 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:10/28/2022

      Type:Product Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      10/24/2022 Attached to a ***** notice that I was receiving a package was a "reward" for being a good customer and answering a few questions in a "survey." It then asked me to identify a product that I had "won" and it would be sent to me when I paid the postage of $7.93. As it progressed through the attachments for my card info (for the postage) I noticed a small line that said "14 day trial." When I found the small link to the agreements, it stated that they would charge me $113.00 + after 14 days. I immediately called the number found on the info and an operator with a heavy accent and background noise answered. I could not make out anything she was saying and told her so also stating that I wanted to cancel the order immediately. I hung up. Today (10/27/2022) a package from them arrived and I've not opened it as I know it probably contains what I asked for (Smart watch). I need to send it back and cancel this ******** site! Thank you so much for helping with this. Withdrawal Debit Card DEBIT CARD **********TINYTOYSF ********** NJ Date 10/24/22 ****** **** Withdrawal Debit Card DEBIT CARD **********BESTTOYBE ********** ** Date 10/24/22 ****** ****

      Customer Answer

      Date: 12/01/2022

       
      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

      Sincerely,

      *********************

    • Initial Complaint

      Date:10/18/2022

      Type:Product Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Hello, I have received 3 packages in the mail which to my knowledge I did not order. I am guessing that my underage Grandson may have clicked on some type of solicitation on my iPhone. It appears that I am on some type of monthly purchase. The sender address is: NUTRAITION UNIT UNIT **** **************************************************************. The 1st item I received is some type of blue tooth device which I have left sealed in its box. I am not sure what the other 2 items are since I have left them in their shipping packages. There is nothing in the 1st package to provide any details for a customer service contact. I have also searched the internet for customer service contact details with no luck in find anything. I will be happy to return the 3 items and am looking for a refund plus the immediate stopping of any future shipments from NUTRAITION.

      Customer Answer

      Date: 11/03/2022

      The company did contact us & did a complete refund for all 3 items we were charged for.  They were actually very responsive once you had made contact with them even though they did not reference the BBB in our communications. 

      We appreciate the support & help that BBB provided!!

      Regards,

      *********************

    Nutraition is NOT a BBB Accredited Business.

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