Business ProfileforHeritage Property & Casualty Insurance Company

A claim was filed months and months ago and still. We have gotten no where. We have been patient long enough. This is completely unacceptable. We had to hire a public adjuster and now an attorney. Why????? We have proven all our damages. We have had major storm damage to our home and this company has been trying to avoid making us whole. We are well over $100,000 in damages and loss and have had to take loans out to make our home livable when we are required to have insurance and do so for a reason. Now months of struggles to pay our bills because of the loan we have to pay on to include interest. The reason of protection and peace of mind when and if disaster strikes. Its absolutely disgusting that we are still waiting for damages that happened near 18 months ago. This has ruined our livelihood. We have 3 children that we must provide a home for and confidence this company is to bring to their customers. They are clearly trying to make us wait and wait to just accept some small, embarrassing and minuscule amount just to see this over with. Why?! Because something is better than nothing? Its pathetic and youre completely taking advantage of us. We deserve to be made whole. Instead its insulting what they have tried to offer us. Offer us an amount that didnt even cover the restoration company that came in to rid the water and mold. Which didnt even get paid by this insurance company (they were billed directly) and then the restoration company put a lien on our home. Its absolutely heart wrenching that this is how they treat their customers. We want what we deserve from the damages of our house.