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Find a Location

RE/MAX Realty Team has 1 locations, listed below.

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    Business ProfileforRE/MAX Realty Team

    Real Estate

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    2326 Del Prado Blvd S, Cape Coral, FL 33990-6628
    BBB File Opened:
    8/2/2001
    Years in Business:
    15
    Business Started:
    9/19/2008
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of BK3282966 for this business, issued by Florida Department of Business & Professional Regulation. The expiration date of this license is 3/31/2025.

    These agencies may include:

    Florida Department of Business & Professional Regulation

    2601 Blairstone Rd

    Tallahassee FL 32399

    (850) 487-1395

    http://www.myfloridalicense.com/dbpr/

    BBB records show a license number of BK3202270 for this business, issued by Florida Department of Business & Professional Regulation. The expiration date of this license is 3/31/2025.

    These agencies may include:

    Florida Department of Business & Professional Regulation

    2601 Blairstone Rd

    Tallahassee FL 32399

    (850) 487-1395

    http://www.myfloridalicense.com/dbpr/

    Alternate Business Name
    • Realty Team of Lee County, Inc.
    Contact Information

    Principal

    • Ms. Yoselyn Ramos-Hollow, President

    Customer Contact

    • Ms. Yoselyn Ramos-Hollow, President
    Additional Contact Information

    Fax Numbers

    • (239) 242-2023
      Primary Fax

    Phone Numbers

    Industry Tip

    BBB Tip: How to choose a real estate agent

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/27/2024

    Complaint Type:
    Order Issues
    Status:
    Answered
    Real estate agent ******************* AND broker ********************* refused to terninate my listing or to withdraw the listing from the *** at my request. I entered into the listing contract with ****** on or about Jan. 15, 2024. I have neither a hard or electronic copy of this contract. ****** was regularly unresponsive to both email and text messages and did a completely unsatisfactory job trying to sell my house which is presently a distressed property. ****** and his broker Hollow, denied my requests to remove the *** listing after I decided that I did not want to do business with these people. Their intention is to take advantage of the fact that the property in question is under foreclosure. I do not have time to waste with their efforts to tie up the property after my reconsideration of the listing contract with ReMax Realty Team of **********. Before I decided that I wanted to terminate the contract, I had misgivings about ****** as he advised me to list the property way below its value while agreeing to a 5% total comission to be split between himself, his broker and a potential buyer's realtor. We had a verbal agreement that the contract was open to myself bringing the buyer but ****** offered me only 1% if that were to happen, not the higher commission which would go to a buyer's realtor thus awarding him 4% if I brought the buyer. ****** used my description of the property and placed only 6 of my pictures of the property on the listing. He was given access to 70 of my photos but didn't use them and never suggested any professional photography. He said photos don't bring buyers and discouraged the idea of open houses. He never showed the property one time. The efforts he made for his commission were limited to him having me sign a contract, listing the property on the *** at his low sale price for three days until I realized how underpriced it was, changing the listing price and sending me notifications via text or phone calls about around ten or less scheduled showings. After a month, I had the solid impression that this realtor was interested only in his profit for the least amont of effort. On Friday, February ***************************************************** this arrangement and requested that he terminate the contract and withdraw the listing from the ***. He said that he would work with his broker to terminate the listing. On Monday, I found that the listing was still active so I called ****** on the phone asking what the problem was. He sited that this action must be done by the broker ******* HOLLOW and that she was not in the office all day on Friday and that now, February 19th was a holiday. When I expressed my dissatisfaction with this delay he accused me of wanting to list with another agent and told me he would not terminate the contract. That afternoon, 2/19/2024 I spoke with ********************* on the phone and she made it a point to make me firmly aware that she was the boss and owner of the company. I told her that I was no longer interested in keeping my property listed with her company but she said "SORRY, YOU WILL HAVE TO USE ONE OF MY OTHER AGENTS". I confirmed that I was not interested and also uncomfortable with my knowledge of real estate law. She said she was willing to have one of her powerful attornies explain to me or a friend of mine, her reasoning for not abiding my wishes and I nervously got off the call. It took days of my insistence and numerous requests to get the listing withdrawn on Thursday 2/22. They refuse to terminate the contract and since I am in foreclosure it is unefthical to bind up my property from any potential sale.
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    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB of West Florida

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