Business ProfileforDr. John Cottam Dermatology

My daughter had some issues with her skin so I took her to an appointment with Dr. ****************** on June 24, 2022. The visit was odd to say the least. He examined her foot which was the primary purpose of the visit and said he would recommend a cream for the peeling and recommended she used socks except when she bathes. I showed him her hairline discoloring he said "that is a problem with every African American especially the artists that always pull their hair so tight in a ponytail." He went on to say call any of their name and he could show the hairline which will not grow back. Although this made me feel uncomfortable I said nothing and left. It has been 4 months and although my insurance has been charged and I have made copayment her prescription has not been sent to the pharmacy. I called the office several times and the pharmacy also checked but the prescription has still not been sent. Today I called and spoke to the office Manager ***** who was so rude and unapologetic. She said I had to wait until next week Friday until they are back in office before she can issue prescription. She was very rude in saying they are human and can make mistakes. While this is true, four months later is absolute negligence and I do not believe that I should be charged for this service. I believe this payment should be reversed.