Reviews

This profile includes reviews for Safe Ship Moving Services LLC's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Safe Ship Moving Services LLC

  7789 NW Beacon Square Blvd Boca Raton, FL 33487

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  Safe Ship Moving Services LLC

  200 Knuth Rd Boynton Beach, FL 33436-4629

Review Details

• Review fromSun R

  Date: 10/10/2022

  1 star
  Terrible Experience Long Distance moving from ******* to *******. Absolutely horrible experience through Safeship with ********************* doing the cost estimation. First I was finalized for 3400$. But on the day of final moving, LuxeryVan Lines LLC was the one who did the actual moving, that means Safeship is just a Broker. A person named Ibub from LuxeryVan increased the cost to 9000$ which is 3 times more than the original quote. On the day of delivery, we are charged again 600$ to unload all my stuff into the apartment. Half of my household stuff like dining table, queen *** were broken and the boxes are opened. The bolts for both the queen ***s are missing and both of my therapedic memory foam mattress are completely destroyed. Dining table is broken very badly. Leather sofa was scratched and legs are half broken. Safeship dont care to return my calls. All I can mention is that SafeShip movers and LuxeryVan Lines LLC are totally Fraud movers.

• Review fromAmy M

  Date: 10/05/2022

  1 star
  I can say without a doubt that booking my move through Safe Ship Moving was the largest mistake I made when coordinating my cross-country move. After getting estimates from major, reputable carriers, I received an estimate from Safe Ship that was significantly cheaper. Given that I wasnt moving that much stuff, and promises (which I later learned to be outright lies) of ***** over the phone, I decided to go with Safe Ship. If I was smarter I would have noticed all of the red flags at the moment and not when thinking about the situation/reading federal regulations later.Red flag #1: Payment method. Paying the broker fee could be paid via debit card, but actual moving fees had to be paid in cash, postal money order, or Venmo. So, no way to reclaim funds if something goes wrong. The ****** ******************************************* Household Goods Program actually specifically says not to use companies that require this. If only I had researched better.Red flag #2: High-pressure sales. He kept saying yes I have this exact amount of space available on a truck but you have to reserve today because space is limited. Yes we have a truck going there etc. As youre about to see, there was never a truck. And in fact, the estimate of needed space was very wrong.Despite providing a detailed list of everything we would be moving, when the actual movers arrived the cost jumped by nearly $2000 because the estimate was about half of what it cost.The company our move was sold to, Arena *** Lines, clearly had no intention of actually delivering our move. We were repeatedly told they did not have a truck, did not have a driver, etc. After 6 weeks of our belongings being in storage, we had to arrange to have them re-delivered at the origin city so that we could move them ourselves. I cannot comment on the rest of that due to pending legal action.I attempted to have Safe Ship assist on our behalf during this entire process, and with each phone call, I spoke wit

• Review fromMarisa M

  Date: 10/05/2022

  1 star
  Do NOT use this company. They will give you a quote which they say includes wrapping furniture for loading in the truck, but when the movers arrive they will charge you for materials. We went with safe ship because they guaranteed that our stuff would arrive by a certain day, but when the movers got here they said the soonest they'd have it there was a week after that. Safe ship is a scam. I feel so dumb because after I first booked with safe ship I still had the opportunity to cancel and I should have after reading all the negative reviews, but I didn't. They don't deserve any stars.

• Review fromSteve B

  Date: 10/04/2022

  4 stars
  I selected ***************** for two reasons-price and an agent with Safe Ship, a national transportation company. Little did I know, their: customer **********************, communication, professionalism, and service were all top notch. The process was simple, smooth, and unencumbered. Even during the sales process, I felt reassured. I never had any doubt this would be a breeze. At every stage of the move, I was well informed. In fact, I was usually kept up to date by not only the office but the driver of my furnishings. My hats off to ******,***,and *****. Sorry, I cant recall the three movers that pick up my belongings. They were GREAT too. By the way, not one item was broken during transportation. If I ever mover again, I will not hesitate to call Safe Ship moving. I strongly recommend them to anyone on the move. Great value, great execution, great experience. they do moves the old fashion way-RIGHT!

• Review fromBrandon B

  Date: 10/03/2022

  5 stars
  I am no stranger to moving. With my husband's job we have had to move numerous times. We have had both great and abysmal experiences with moving companies. Safe Ship was definitely one of the companies that would have a good moving expereince with. Our pickup was delayed which was slightly frusterated, but their customer ********************** department reached out and expalined how the pickup will be delayed by 1 day because of mechanical issues with the truck. The last company we tried to move with, we had to call them 4-5 times a day to see when the truck was coming and if it even was coming at all. The previous company we moved with picked up our stuff 8 days later, and we received it 24 days after pickup. So after dealing with that s***** experience, dealing with safe ship is like having a fresh breath of air.Other than the slight hiccup in the beginning everything else went smoothly. Movers were professional and were able to get everything done and shipped to my place with no stall.

• Review fromVince I

  Date: 10/02/2022

  1 star
  Do not deal with this company. They are brokers, they have no trucks or moving employees. The take an upfront fee, then pick a contractor that you do not know. They take no responsibility for problems with the contractor. In our case that contractor hired another contractor (a woman with a truck and no help) to move our belongings from MD to **. They are a complete sham. Do yourself a favor and deal directly with a mover who has their own trucks, employees and insurance.