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Business Profile

Investigator

Check My Reference

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 20 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/19/2025

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I placed an order with checkmyreference.com. The company has a dysfunctional website that does nothing more than collect money. The company never checked my reference. I e-mailed the company asking for a refund. There was not response a week later. I called customer service and there was no response.

  • Initial Complaint

    Date:03/12/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I paid $29.90 on December 30th for them to place a call to a former employer that I have been warned was saying back things about me and keeping me unemployed so my lawyer suggest we use this service to see what they would say and if I had a claim. I didn't hear anything until I sent them an email in January asking for an update. I received an email from a ***** saying she was assigned my case and would have an answer for me shortly. I didn't hear anything so I email again in February and ***** told me the same thing. I emailed again at the end of February and was told that she had a family emergency and would have an answer for me Monday or Tuesday of the following week. That never happaned. I have called and emailed several times since the beginning of March and they won't ansewer the phone or call me back and they have stopped responding to my emails. I just want my money back at this point so I can hire a better company to help me with this.

    Customer Answer

    Date: 04/07/2025

    I am just trying to follow up and see if you were ever able to get the business to respond. 

  • Initial Complaint

    Date:06/19/2024

    Type:Delivery Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On May 1st I ordered two executive reference checks at $69.00 each.I received an email from ************** as follows:"************** <****************************************>Fri, May 3, 10:06PM to me My name is ****** and I am the counselor for your reference checks. As soon as I make contact with your previous employers and secure a reference I will be in touch. I will also keep you updated if there is a delay in contacting them. i.e. not returning phone calls, etc.Please let me know if you have any questions.Thank you,******"I responded to the email and have called and left many messages using every available option but there has been no response to date.This is a scam.

    Business Response

    Date: 07/15/2024

    I refunded and I will continue working on *************************** order. 

  • Initial Complaint

    Date:04/11/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This site is an active scam. Promised to check employment references and hasn't responded in weeks. No service received after spending $39.90. Why is this business still active--huge scam.

  • Initial Complaint

    Date:04/10/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On October 25, 2023, I placed an online order with checkmyreferences.com. During that transaction, checkmyreferences.com requested payment of $69.00 for the services. I paid that fee.During December, 2023, company sent me an email saying they were about to start the work to provide the services requested.During April 2024, having not received the services paid for, I contacted company requesting that services be performed. I noted that if services were not initiated by close of business Monday, April 8, 2024, I was requesting a refund at that time.Company does not respond to my emails and has not refunded my payment.

  • Initial Complaint

    Date:03/22/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I paid $29.90 for a basic reference check on January 8, 2024. Despite two emails to the company on January 19 and February 15, I have not heard anything from anyone as of today, March 19.This is a scam.

  • Initial Complaint

    Date:03/21/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    January 31st paid for this company to check one reference and haven't heard a single thing. No answer on phone, message via chat option or email. They are a scam.

  • Initial Complaint

    Date:03/15/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This business is an online scam. So disgusting that theyre targeting the unemployed.

  • Initial Complaint

    Date:02/23/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I paid for a reference check and the company contacted me asking for a clarification of details. I have not received a report and many months have passed.

  • Initial Complaint

    Date:02/18/2024

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On December 12, 2023, I ordered These Items from **&C. Order #N325645 1 Taffeta Puff Sleeve Tie Waist Blouse $27.98 1 Sleeveless 3D Floral Dress $55.20 1 High Waist Taffeta Midi Skirt $35.98 These Items were delivered on 12/22/2023. I returned them on 12/23/2023 because I didn't like them. These were dropped off at my local post office ***** On January 7th I check the tracking and it showed that These were picked up by the **&C agent on 12/26/2023. I reached out to **&C and the 7th no one answered the phone. I left voicemail and emails and no one responded until February 2nd that their customer service wrote to me that they were experiencing a delay in their refund process. Since then I have not received my refund. No one from **&C has responded to my follow up emails and voicemails.

Check My Reference is NOT a BBB Accredited Business.

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