Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

App Developers

Intch, Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in App Developers.

Complaints

Customer Complaints Summary

  • 28 total complaints in the last 3 years.
  • 24 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:08/09/2025

    Type:Billing Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On August 7, 2025 I came across the advertisement for Intch and clicked on it to read further. The steps walked you through to get setup so you can see what it has to offer. It went directly into charging before you even get access to the product. Realizing that I have been tricked into ordering instead of just viewing, I immediately looked up the website to find the contact information to cancel. No confirmation email was sent that you have placed an order. No email was sent to confirm you have any account of any sort. It just mysteriously charged you. The email I received when asked to refund the charges, I was quoted some policy which was not presented during the process.

    If I don't receive a refund I'll dispute with my bank and filing for fraud.
  • Initial Complaint

    Date:07/31/2025

    Type:Billing Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I want to share my experience with a company called INTCH, which I believe is highly misleading and predatory in its business practices.

    When I signed up, they advertised roles that matched my skills and interests, including Canva design, copywriting, and other creative jobs. But once I joined, the experience was completely different. The platform claimed to create a personalized career path based on the information in my profile and their available jobs. Instead, I was shown listings that had nothing to do with my background or preferences.

    Even though I clearly stated that I was only interested in U.S.-based roles, most of what I saw were international jobs or posts from people looking for work, not offering it. Many of the users posting these jobs had low trust scores, which made the whole platform feel unreliable.

    I spent hours giving thoughtful feedback to train their AI, hoping the results would improve. They didn’t. I kept seeing the same irrelevant listings. After more than a week of back-and-forth with support, they refused to issue a full refund.

    In my opinion, this company uses deceptive advertising to bring people in with promises of legitimate opportunities. Once you’re inside, it becomes clear that it’s not what they claimed. I strongly caution others against spending their time or money on this platform.
  • Initial Complaint

    Date:07/04/2025

    Type:Billing Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I paid for only a one month subscription ($14.99) to test their platform and they charged me a second month without alerting me of the upcoming charge. I DID NOT subscribe to a second month. It is absolutely fraudulent behavior.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.