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Business Profile

Loans

Sallie Mae

Headquarters

BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB
Visit Website(800) 472-5543Write a Review

About

Important information

  • Customer Complaint:
    Due to the volume of complaints filed against this business, BBB only publishes the details for 15% of the total complaints filed.

Overview

Headquarters

Sallie Mae

300 Continental Dr

Newark, DE 19713-4322

View Service Area

Find a Location

Sallie Mae has 30 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    • Headquarters Location

      Sallie Mae

      300 Continental Dr Newark, DE 19713-4322

      BBB accredited business seal

    • Sallie Mae

      6000 Commerce Pkwy Ste A Mount Laurel, NJ 08054-2226

    • Sallie Mae

      1007 Laurel Oak Rd Ste B Voorhees, NJ 08043-3515

    • Sallie Mae

      PO Box 4200 Wilkes-barre, PA 18773-4200

    • Sallie Mae

      4099 Birney Ave Scranton, PA 18507-1325

    BBB Accreditation & Rating

    Sallie Mae is BBB Accredited.

    BBB accredited business seal

    This business has committed to upholding the BBB Standards for Trust.

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    About This Business

    Sallie Mae provides education financing and savings products, including private student loans for undergraduate, graduate, and career training programs. The company assists clients with financial planning tools, scholarship resources, and savings accounts such as money market accounts and certificates of deposit.

    BBB Accredited Since: 7/30/2015

    Years in Business: 20

    Products and Services

    Career Training Loan, Certificates of Deposit, College Planning, Financial Aid, Graduate Student Loans, High-Yield Savings Account, Money Market Account, Private Student Loans, Scholarships, Undergrad Student Loan

    Photos and Videos

    • image description not provided by submitter

    Business Details

    Local BBB:
    BBB Serving Delaware
    BBB File Opened:
    10/5/2009
    Business Started:
    6/22/2005
    Business Incorporated:
    6/22/2005
    Type of Entity:
    Corporation
    Alternate Names:
    SmartyPig
    Business Management:
    Ms. Krystle Cornish, Senior Director, Business Operations
    Ms. Kerri Palmer, Chief Operational Officer
    Mr. Rick Castellano, Vice President of Corporate Communication

    Additional Contact Information

    Principal Contacts
    Ms. Krystle Cornish, Senior Director, Business Operations
    Customer Contacts
    Ms. Krystle Cornish, Senior Director, Business Operations
    Additional Phone Numbers
    Other Phone: (302) 451-0474
    Additional Websites
    smartypig.com/
    Social Media

    Licensing information

    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

    Additional Information

    Business Categories
    Loans, Student Loan Services, Scholarships and Financial Aid

    Latest Reviews

    • John D

      "Awful customer service. Employees are super rude and talk to customers awfully." ... Read full review

    • Jodie C

      "If I could give negative stars, I would. Unfortunately, most people will not see this review until it is too late." ... Read full review

    • Lynn H

      "Sallie Mae was referred to me by the School I was attending, what a huge mistake that was. If it is offered to you." ... Read full review

    View all Reviews

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