Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Advertising Agencies

Why Unified

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Advertising Agencies.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromAllen B.

    Date: 04/11/2025

    1 star
    I signed up for Why Unified on 2/12/24 for the Prime Amazon account General Store for 12,995.00 and added the top sales channel buy box and Amazon adds for 7,200.00 in addition to adding 2,500.00 for inventory as requested by the salesperson. As explained to me, this was the highest performing store. I allowed Why Unified to pick the product and set the pricing following all recommended guidelines for the account's success. I remained very active answering all emails and phone calls immediately to ensure a healthy account. I was promised through recorded phone conversations, emails, and text messages with the salesman for the account to earn 3k per month on the low end and 10k+ on the high end. This was a lie. After 12 months the account earned 1,096.00 in total gross sales. During those 12 months I was asked to remain patient, that the process was normal, and there was nothing I needed to do on my part to help the account produce more sales. I cancelled my subscription on 2/12/25 1 year later. It has been two months, and I have not yet received my refund request. Why Unified has stopped answering my emails, and all calls are now buffered so you cannot under any circumstances speak to the billing department, nor do they provide and email address for the billing department who is responsible for the refund. When I do get someone on the phone, they use words such as "ongoing" and "escalated" to stall your request and give you false hope that your request is being resolved. The fact that they are not a member of the Better Business Bureau should be a red flag. I contacted my attorney, and I am in the process of issuing a legal document to Why Unified for my return. In addition, I will be notifying the District Attorney's office in Delaware.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.