Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Event Ticket Sales

Tickets-Center.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Event Ticket Sales.

Reviews

Customer Review Ratings

2.91/5 stars

Average of 9,984 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromLaurie B

    Date: 04/17/2023

    5 stars
    Easy to buy tickets
    Still waiting on my tickets for Wednesday nights show though.
    Getting nervous
  • Review fromdaniel r

    Date: 04/17/2023

    5 stars
    i got my tickets fast and was honestly skeptical but none the less i got them so im a believer now lol
  • Review fromSummer Y

    Date: 04/17/2023

    5 stars
    Very easy to purchase and very quick. I definitely will be returning to this website for further sport purchases
  • Review fromRich H

    Date: 04/17/2023

    5 stars
    1st time using this. Seems pretty good, don't actually have my tickets yet because the event is in october
  • Review fromMarilyn M

    Date: 04/17/2023

    2 stars
    I will rate you when I receive my tickets - I was sent an order confirmation.
  • Review fromKaren N

    Date: 04/17/2023

    5 stars
    Very easy to use. Would recommend it to anyone to use
  • Review fromChristine G

    Date: 04/17/2023

    1 star
    This business masquerades as a primary seller, sponsoring their website on Google when you search a performer so it is the first link to appear, and designing the website as such that it does not make it clear in the slightest that they are a secondary seller. The tickets are sold for over twice face value, and if you email customer service about their deceptive business practices they send you back copy and pasted emails (I got nearly the same email three times while attempting to talk to a supervisor about my concern). AVOID at all costs.
  • Review fromKaren M

    Date: 04/17/2023

    1 star
    I would like to file a complaint against Ticket Center. I bought at ticket to see Donny Osmond in Interlochen. I was charged $415.95 for one ticket. When I received the ticket by email, the price was $99 and much less that $415.95. Concert was booked on 4/14.

    I realized the following:
    I was not ordering from the venue, which I thought I was, but from a Secondary Market.
    I was given the section and the row but could not pick my own seat.
    I did not receive itemized statement for what fees $415.95 covered.

    Then, after researching on the internet, found out the following:
    Although Ticket Center states that they are Secondary Market, they are actually a third party reseller.
    They are not BBB accredited.
    Order confirmation statement stated to contact them for any problems, but no phone number was provided.
    From Interlochen venue, I read "Interlochen Center for the Arts is not affiliated with any ticket brokers or secondary-market ticket sellers. We do not release our ticket inventory to these third parties. Tickets you find on other websites are often being resold above face-value. While many are legitimate tickets, other are not"

    On April 17, I called Tickets Center. I was told that ticket was sold by another party. I told them that the concert was just booked on 4/14, so how can this be? I asked why I did not receive itemized statement. I, also, asked why they charge so much higher for the ticket, when buying the ticket from the venue is much lower.

    I would like a full refund of $415.95 because of the above reasons.

    I will not recommend buying tickets from Tickets Center, again.
  • Review fromThomas P

    Date: 04/17/2023

    5 stars
    Looking forward to receiving my baseball ticket through this tickets outlet. A five month wait until game-time in late August, but the available day-time game was available here.
  • Review fromBrent V

    Date: 04/17/2023

    5 stars
    Very good experience and the website was very easy to navigate

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.