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Business Profile

Event Ticket Sales

Tickets-Center.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Event Ticket Sales.

Reviews

Customer Review Ratings

2.91/5 stars

Average of 9,988 Customer Reviews

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Review Details

  • Review fromDiane E

    Date: 04/17/2025

    2 stars
    I purchased an expensive ticket. I was sent an inferior ticket. Which they tried to pass off as the one I bought. I informed them and finally got them to agree in writing to that this was not my ticket and that they would issue a refund. Per THEIR instructions, I removed the dispute at American Express. It is 9 weeks later and I still don't have a refund so I have no choice but to re-dispute because they keep saying they can't issue a refund when it's in dispute. I keep telling them I removed the dispute but it doesn't seem to matter. Their staff can be pleasant, but not helpful.
  • Review fromLynn W

    Date: 04/16/2025

    1 star
    Simply put, service-center.com are SCALPERS. DO NOT USE THEIR SERVICE
    OR YOU WILL GET:
    1. Misrepresentation; would not give me the seat numbers until click/download
    tickets. Does not inform if regular view or partial view. In checking the
    acutal venue seating they were awful seats (partial view) in far back corner
    at OVER DOUBLE THE PRICE!!! $313 with them, $156. actual ticket price.
    2. When I contacted Ticket-center.com by phone and shared my concerns
    was told if I clicked on tickets is final sale and no refund or exchanges.
    3. They suggest that I sell the tickets online.
    . Really? I am not a scalper. I feel stupid enough that I fell for this scam and
    would not do that to someone else.
  • Review fromLisa C

    Date: 04/15/2025

    1 star
    The worst company in the world! Scammers, you can’t reach a human but they come up on a google search trying to clone Ticketmaster. I am so angry that I paid so much money for an event that still had regular price tickets.
    DO NOT BUY FROM THEM
    trying to get media to call them
    Out
  • Review fromBrian H

    Date: 04/15/2025

    1 star
    Total scam my event was rescheduled so no refund, never received the tickets. They said they sent tickets after I reported never receiving them. They claimed a date sent, no email was received from them on that date sorry I can’t refund you. The system don’t lie sir. Don’t you think if I paid 260.00 I would attend if I received tickets? Sorry no refund Sir. But I never received my tickets sorry no refunds Sir. Absolute gangsters but they wouldn’t be so flippant about it if I had an office I could walk into.
  • Review fromWalter B

    Date: 04/15/2025

    1 star
    Awful service
    I bought tickets to a concert that was rescheduled to a date that I could not attend.
    They would not give me a refund
    Will never use ticket center.com again
  • Review fromTheresa W

    Date: 04/14/2025

    1 star
    Wish I had read the reviews here before I ordered tickets. Thought I was on the official site, though. Paid too much and didn't even get the seats that I had ordered. DO NOT USE.
  • Review fromSean C

    Date: 04/12/2025

    1 star
    Absolute dogshit of a ticketing service. If you want to be scammed, use this service.
  • Review fromDavid S

    Date: 04/11/2025

    1 star
    Should be negative 10 starts. Scammers. Like everyone else, I was duped into thinking this was ticketmaster. Never felt so stupid in my life. . .paid 4x what I should have paid, contacted their chat customer service 3 hours later and begged, threatened, and negotiated as hard as I could for a refund. Same experience as everyone else. No mercy. .. "you should have read the terms and conditions of the sale". Can't believe this is allowed to go on as a legitimate operation.
  • Review fromErin K

    Date: 04/11/2025

    1 star
    Horrible elect, this is a rip off, DO NOT BUY from them.
    They sell 3rd party tickets. I paid $200 for two tickets to a MILB baseball game. The tickets each cost $9.25. They also sent me tickets from yesterday’s game. Expired tickets.
    It was a lot of emotional stress because they say they’ll send the tickets to you BEFORE the day before but didn’t, then sent tickets to the day before game. The costumer service people are rude and ended my conversation. There’s no US/stateside humans to talk to.
    Save yourself some heartache, time and MONEY and buy from a legit vendor. Lesson learned!!
  • Review fromShannon J

    Date: 04/10/2025

    1 star
    This is a horrible way to buy tickets!! Beware!! They do not give you your tickets upon purchase. And their app and email information doesn’t work!! Never ever purchase anything from them it’s a scam and I have lost over $700 from them.

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