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FJOR Nutrition, Inc

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 45 Customer Reviews

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Review Details

  • Keith M

    Date: 11/30/2024

    Since, apparently, the BEST way to get in touch with someone at FJOR, Inc. is to point out how FRAUDULENT this business model is at the Better Business Bureau web site. I have directed Discover to PROHIBIT any further attempts at the theft of funds from my credit card by your "company". You would be advised to cease and desist AND to consider this as a cancellation of your non existent, bogus subscription with me.

    FJOR Nutrition, Inc

    Date: 12/03/2024

    We sincerely apologize for the frustration and inconvenience you've experienced. We strive to ensure our customers have a positive experience, and we are deeply sorry that we fell short in your case. Your feedback is extremely important to us, and we would like to address this issue promptly. If there has been a misunderstanding or an error regarding your subscription or billing, we assure you that it was not intentional, and we are committed to resolving it. Please contact our customer support team directly at [email protected] so we can investigate this matter further. Thank you for bringing this to our attention. We appreciate your patience as we work to correct this situation.

  • Tiffany Q

    Date: 11/27/2024

    This is a fraudulent business. My experience is the same as many others. I agreed to a $17.38 meal plan and the charged an additional $59.99!. And all you can do is email! How about providing a phone number to contact you?!

    FJOR Nutrition, Inc

    Date: 11/28/2024

    Thank you for sharing your concerns. We sincerely apologize for any frustration or misunderstanding regarding the charges. Please rest assured that we take such matters seriously and are here to assist you. While we currently do not offer phone support, we are committed to resolving your issue via email [email protected] as quickly as possible. Please provide us with any additional details about your account or charges so we can look into this and address your concerns promptly. Thank you for your understanding, and we look forward to resolving this for you.

  • Gail R

    Date: 11/19/2024

    I just filed a complaint against you through my bank. I want my money back. I don’t even know what the $59.99 is supposed to be for.

    FJOR Nutrition, Inc

    Date: 11/20/2024

    Hi Gail! We’re sorry to hear about your experience and appreciate you bringing this to our attention. We’d like to resolve this for you as quickly as possible. Please contact our support team at [email protected] with your account details, and we’ll investigate the issue. Your satisfaction is our priority, and we’re here to help. Thank you for your patience and for giving us the opportunity to make things right.

  • Colin O

    Date: 11/10/2024

    Impossible to get a hold of, they sure can keep trying to charge thoufh

    FJOR Nutrition, Inc

    Date: 11/12/2024

    Thank you for your feedback, and we are truly sorry for the frustration you've experienced. We aim to provide timely support and a seamless billing process. Please reach out to us via in-app chat or at at [email protected] so we can address any issues directly and ensure everything is resolved to your satisfaction. Thank you for giving us the opportunity to improve!

  • Renee C

    Date: 11/04/2024

    I agree with Sheri D also. I have been charged 29.99 a month for 4 months now. I have no idea what this is and have never used this service. I agree with other customers that I have tried several times to contract them via email and continue to get failure to send also. I also do not see any phone numbers to call to talk to someone regarding cancelling these charges. I came across these reviews and have decided to write a complaint. I would like all my money back. Renee Clarkson

    FJOR Nutrition, Inc

    Date: 11/05/2024

    Thank you for reaching out and sharing your experience. We know that unexpected charges can be unsettling. Our team is here to help you resolve this. Please try contacting us directly at [email protected]. Another way to reach us is via our in-app chat by navigating to Profile > Support Chat. We’re committed to resolving this issue, and we appreciate you giving us the chance to make things right.

  • Sherri D

    Date: 10/28/2024

    I was charged $29.99 September and now this month October.. I did not give consent to do this.. I don’t have this money to throw around.. this is very sneaky.. I tried getting I touch with them and the email address will lot work says” failure to send”?? this is bad business!!! I want my money back!! I’m struggling as it is, with this economy like it is now adays!
    Sherri Dechara
    Only leaving one star because it won’t let me send otherwise!

    FJOR Nutrition, Inc

    Date: 10/30/2024

    We understand how frustrating unexpected charges can be, and we appreciate you bringing this to our attention.

    Please try reaching out to us again at [email protected]. Our team is standing by and eager to look into this matter for you. If you continue to have trouble with the email, you can also access our in-app chat through the Profile - Support Chat feature. We will be happy to assist you directly and work to make this right.

    Your satisfaction is our top priority. We appreciate you taking the time to provide this feedback and want to ensure you receive the support you deserve. Please don't hesitate to let us know how else we can help.

  • Lucy D

    Date: 10/16/2024

    Sneaky business practices and "surprise" charges. I was unaware that I was to be charged an additional $60.00! They didn't notify me before my paypal account was to be charged. Not an honorable company! I also could not find a customer "care" phone number. Disappointing. I don't have extra money to throw away, especially in these difficult financial times.

    FJOR Nutrition, Inc

    Date: 10/17/2024

    We're truly sorry to hear about your experience. It’s disappointing to learn that you faced unexpected charges, and we understand how upsetting this situation can be. We want to assure you that we are committed to a policy of honesty and transparency in all our operations, and we carefully monitor adherence to these principles.

    Your feedback is invaluable, and we want to address this issue as quickly as possible.
    Please reach out to us at [email protected] so we can investigate and resolve this matter for you. We’re here to help!

  • Jim W

    Date: 09/28/2024

    I signed up for a Keto Diet App that reportedly was going to provide a diet plan. The info said it as $19.99. After getting the app, and paying the initial $ I found that I was also charged an additional $45.00. Now there is a recurring charge of $29.00. I do not feel that the app was completely honest in how they presented their charges, nor did I ever get a diet plan emailed to me.

    FJOR Nutrition, Inc

    Date: 09/30/2024

    We’re sorry to hear about your experience and any confusion regarding the charges. We aim to be transparent in our pricing and appreciate your feedback. Please reach out to us at [email protected] so we can look into this and assist with any questions about the app and diet plan.

  • Sue B

    Date: 09/24/2024

    They charge you twice first for introductory and then when you try and exit $45 for 3 months you get charged that also. When you file complaint the just say screw you

    FJOR Nutrition, Inc

    Date: 09/25/2024

    We apologize if our product offers seemed intrusive and caused frustration. Our goal is to support your journey and suggest products that may be beneficial. Your feedback will be shared with our team to improve the app and the way we present our recommendations.

  • Constance B

    Date: 09/19/2024

    Would like my subscription canceled today you charged additional $59.99 an $45 on my credit card. Please refund my credit card for the amounts listed above I no longer trust your company. Shame on you for taking advantage of someone wanting to lose weight and then fail me by trying to trick me into paying more. Thank you and I will watch my credit card for your refund!
    Sincerely, Connie Bellanceau

    FJOR Nutrition, Inc

    Date: 09/23/2024

    We regret to hear about the issues you've faced and understand your concern. Please reach out to us at [email protected] so we can review the charges and process your refund as soon as possible. Your experience is important to us, and we’re committed to resolving this for you.

FJOR Nutrition, Inc is NOT a BBB Accredited Business.

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