Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Mental Health Services

Cerebral

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Mental Health Services.

Reviews

This profile includes reviews for Cerebral's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Cerebral has 5 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    1.02/5 stars

    Average of 52 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromHunter H

      Date: 10/19/2022

      1 star
      Cancelled my cerebral service 6 months ago, only to be charged 85 bucks today for a "unpaid invoice" despite being up to date on all payments before the service was terminated. SCAM.
    • Review fromStarr B

      Date: 10/06/2022

      1 star
      This company is the worst!! When I posted comments on their ******** and Instagram they blocked me! Anything negative gets blocked and deleted! They basically stole my money for 7 months, charging me in network fees then the same day out of network fees, being charged $125 for a 5min or less chat to get a refill for my non narcotic sleeping med! They never refunded my money, I took a break from my subscription to pay my bank back the nearly $1,000 in overdrafts, I was told I'd have enough refills of my sleeping med till I could afford to come back, while I was gone my provider quit, I asked for just one more refill and was told not until I had a couple of meetings with a new provider and restarted my subscription, with no guarantee they'd even give me those meds, also they couldn't agree on what my costs would be. So I ended up going thru withdrawal from seroquel and the xanax they had me on when I was told they couldn't give me anymore xanax due to the *** investigation they had going on. These people are scammers, they only care about money and will steal your money and mess with your health

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.