Reviews

This profile includes reviews for VFS Global's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

close

Find a Location

VFS Global has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

BBB accredited

Near

Country

USUnited States

Please enter a valid location.

Filter

• 

  VFS Global

  1025 Vermont Ave NW Ste 200 Washington, DC 20005-6307

• 

  VFS Global

  1625 K St NW Ste 103 Washington, DC 20006-1610

• 

  VFS Global

  1050 Connecticut Ave NW Ste 500 Washington, DC 20036-5304

Review Details

• Review fromNathan W

  Date: 08/06/2024

  1 star
  The website is terrible it kick you out after a certain amount of time regardless of if you're making inputs or not and with how often the site lags and freezes you're unlikely to get through the process without speedrunning it. I'm so sick and tired of being ran around and overcharged and taken advantage of. This company should go out of business and governments handle their own visas again. I would rather cut off my pinky than ever use VFS Global again. Absolutely awful and worthless. Would give 0 stars if possible.

• Review fromJanet R

  Date: 07/22/2024

  1 star
  Horrible website - it's so hard to find an appointment. VFS Global keeps saying to "check back as the Embassy releases appointments". - Well, it's not the Embassy who you are visiting through the appointment booking, it's the *** Office themselves! They are trying to place the blame on the Embassy when it's their own office holding up the process. Awful, awful, awful experience and horrible website. Onsite staff were mediocre at best.

• Review fromMadhur M

  Date: 07/03/2024

  1 star
  Worst service ever. On the borderline of fraud. They make you pay by giving you incomplete information. To call their helpline you have to pay more as well. TOTAL SCAMMM. US GOVT - take this down

• Review fromChris P

  Date: 05/21/2024

  1 star
  Charges were not clearly spelled out at the beginning of the process, and our **** application was rejected (by the ****************** not by VFS). For the amount of money paid (roughly $500 for my wife and I together), I would have expected more than a cursory review of our application, highlighted potential errors, and more accurate information on their website.

• Review fromRiley R

  Date: 04/17/2024

  1 star
  Terrible. For ** applicants there is no customer service at all. You just send your passport into a black hole and hope for the best. ****** **** application site plugs you right in to VFS so you're led to believe there isn't another way to do it, but if I were doing this again I'd ****** that first. VFS clearly has no incentive to move quickly or efficiently with your sensitive information, I would just say read the fine print and give yourself more time to hear back than you think you'll need!

• Review fromJared S

  Date: 02/06/2024

  1 star
  If I could give a zero rating I would.  If you have alternative choices for any visa needs; use them.  Long story, but they represented a need for a Brazil visa; we filed; they took our money.  E-visa site was a disaster.  VFS customer service almost non-existent.  Brazil gov' quickly reversed announcement and delayed the need for a visa by three months; so we immediately asked for a refund (visa was no longer needed on our early visit date).  VFS kept the money & continued to process visa request that was no longer needed by us. The only time they communicated regularly was when we asked for the refund .... to say NO, NO, NO with no reasonable explanation..  DO NOT USE THEM and share this with your fellow travelers

• Review fromKris K

  Date: 12/21/2023

  2 stars
  It took two months to get a paper tourist visa for India. They could not track my pre-payment and I could not open any website to track my application. It was a nighmare and I was even charged for the 2 minute "free" phone call after I was put on hold. Not at all what their website claims they accomplish.

• Review fromTiffany K

  Date: 12/14/2023

  1 star
  Terrible experience. Glitches in website, multiple charges on my credit card for same application. Chat and email are both unhelpful. I'm seriously WORRIED I will not get my visa in time to travel to Brazil. It seems nobody can help with updates and or checking to see if the website bugs/glitches are impacting the processing time. For example: my "active application" has timed out 3x and now I can't even click into it. I've reached out via email, chat, Twitter (X) and still no help.

• Review fromMartin S

  Date: 12/10/2023

  1 star
  Trying to navigate the new Brazilian e-visa website is an almost impossible nightmare. Adding a 12 hour time limit to add additional documents (after the fact, and on different emails ) is very stressful, especially on a weekend (when one doesn't usually attend to such things). Saying that you will confiscate the more than $160 US already paid if you do not do (or are able to do) what they demand reeks of extortion and/or outright theft! I have contacted the Brazilian Embassy in Ottawa to complain as the website complaint form doesn't work (won't load). One wonders if travelers should be forewarned to avoid transiting in Brazilian airports. The new requirement starts Jan.10,2024. I wish I knew, beforehand, I would have booked a different flight.

• Review fromVera B

  Date: 11/08/2023

  1 star
  The worst company ever for trying to get a VISA. Their website doesn't work properly. I have been trying to get an "activation link" so that I can go in the website and book an appointment, however, they never send the link. I have two of my cases escalated, and still no contact from them regarding a resolution. I don't see how the French Embassy is still contracting with them. They are the worst.