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Find a Location

Corbett HVAC Services LLC has 1 locations, listed below.

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    Business ProfileforCorbett HVAC Services LLC

    Heating and Air Conditioning
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.5/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/31/2020

    Years in Business: 5

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Corbett HVAC Services LLC provides residential and commercial heating and cooling services.

    Business Details

    Location of This Business
    321 Jackson St, Willimantic, CT 06226-1700
    BBB File Opened:
    7/31/2020
    Years in Business:
    5
    Business Started:
    12/4/2018
    Business Incorporated:
    12/4/2018
    Accredited Since:
    7/31/2020
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Corbett Bernier, Owner
    Contact Information

    Principal

    • Mr. Corbett Bernier, Owner
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/29/2023

    Complaint Type:
    Billing Issues
    Status:
    Resolved
    This past spring, I called Corbett HVAC along with 6 other HVAC companies to get a quote to install an HVAC system. I made an appointment. At the time of the appointment, I was not informed there would be a charge for the quote. No other HVAC company charged me for a quote. On the day of the appointment, I cancelled the appointment for personal health reasons. I was told that a) the vendor did not receive my cancellation and b) that I would be charged for a service call. I was not told there would be a fee for the quote. I did not agree to pay a fee for the quote or a cancelled quote. No other HVAC company made these requests. I have gone back and forth with the company's Admin who has tried to bully me into paying. When I asked for the agreement that I signed saying I would pay for the quote or a cancellation, they provided nothing. Because I didn't agree to pay for a Quote call or pay if I cancelled. I was sick and believed I did the right thing and was in my rights to do so. I just received another invoice with a surcharge. I'd like this to stop.
    Read More

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Colleen J

    1 star

    03/06/2023

    We hired Corbett HVAC to have a External exhaust fan for our spice business. They required a prepaid fee for a guy to come out and give an job inquiry. Was told that the hourly fee was $125 an hour for labor and any parts used. ok... Was told that he would be there at 8 am. Ok... Here is the list of what happened... A) Guy(s) didn't show up till 10:30 after I called twice, one at 9, and another at 10:15 to find out where the repair truck was. B) I supplied the fan and a brand new smoke pipe and a part of one for installation with the understanding that it was to be a 45 degree angle for proper venting. After 2 "supply runs", they cut a 1' piece off of the new piece after they purchased 2 new smoke pipes! they also charged for a whole pound of screws when that should have been on their truck from other projects. I am now stuck with parts that I cannot return or use. C) they were on the work site from 10:30am to 3:30pm, with two supply runs included so that means 5 hours of labor. When I get the phone call, I was told that they were charging me for 7 hours of labor!!! After a discussion with managerial, they were willing to only remove 1 hour of labor and not reimburse me for the wasted parts! I received no itemized list of what the parts used cost, only a list and a total charge. After two additional phone calls, I finally received an invoice and there is no way I can leave a review on their website!! WILL NOT USE AGAIN!!! Do not recommend!!!

    Local BBB

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