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Business Profile

Hospital Supplies

Medisave US LLP

Reviews

Customer Review Ratings

1/5 stars

Average of 3 Customer Reviews

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Review Details

  • Review fromJoseph T

    Date: 06/15/2025

    1 star
    Tried to steal my money. Paid for an engraving on stethoscope and it was not engraved. Also ordered unisex scrubs and they sent female ones. Messing up on both items is wildly unprofessional in my book. Requested a refund and had to fight them over it.
    Would recommend any other medical supplier than this company.

    Medisave US LLP

    Date: 06/17/2025

    ******* Again we apologize for our error. We have new staff still getting up to speed on these quality control issues. These errors should have been caught before your order shipped. To say that you had to "fight" to receive a refund is not accurate. We do request photos to confirm customer claims (which you did supply) and we do request the return of items for which customers would like a refund (a prepaid return label was emailed to you). Per your request, we will refund you for these items once the return is received. If you have any issues, please reach out to me directly.
    ****** ****** ********************
  • Review fromJamie B

    Date: 03/14/2025

    1 star
    I ordered a stethoscope with regular shipping, but after seven days, it still hadn’t even been shipped. When I tried to cancel my order, I found there was no option to do so—just an email address. I sent an email, but no one helped. I also tried calling the provided phone number, only to find that it was disconnected. This company is completely unreliable. Instead of canceling the order as I requested, they decided to ship it after I had already expressed that I no longer wanted it due to the lack of shipping progress.
  • Review fromElly S

    Date: 08/19/2022

    1 star
    Why does your company completely clear the full amount $75.14 from my husband’s account for 3 scrubs pants when you know you only have 1 scrub pant available. Terrible business practice and your company charged over $20 for standard shipping for that one available item. You should’ve covered this shipping fee for your screwup! You forever lost our business and we will spread the word!
    And you still have the item listed as 10 available during the time we were told there is only one available and even up to now, that product is listed as 10 in stock. Ridiculous!
    On top of it, you don’t even allow my review and my husband’s separate review to even post on the Medisave.net website, so that’s why I’m posting it here.

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